Rob Nelson Email & Phone Number

Vernon, Bc, Ca

Vancouver, Bc, Ca

• Collaborate with in-house teams and serve as the primary liaison for external vendors to expand shipping flexibility, scalability and resiliency• Lead the deployment of custom-built parcel engine software across both existing and new distribution centres, driving technology integration and innovation in logistics• Cross functional collaboration to migrate warehouse management system to Manhattan Active while ensuring no store or guest facing impacts• Oversee the execution of multiple technically complex projects, managing cross-functional dependencies from strategic planning through to deployment, and ensuring alignment with business objectives• Direct an agile team of over 25 professionals to support continuous improvements and strategic initiatives, fostering a culture of agility and performance excellence• Build and maintain relationships with product, business, and technology teams, and engage with internal and external stakeholders across regions (NA, EMEA, APAC, China)• Manage end-to-end execution from project inception to delivery, adhering to strong project management practices to monitor, communicate, and mitigate risks effectively

Seon, Aargau, Ch

Seon, Aargau, Ch

• Analyze current technical implementations and plan optimizations based on needs, current usage and existing contracts• Lead discovery and recommendations for new system integrations based on architectural weak points, focusing on growth and future scalability• Advise, guide and educate business stakeholders, up to C level, about the current and future ecommerce state based on collaboratively built out feature roadmap• Identify gaps in current resourcing, build out ideal team structure and work with vendors to fill roles• Implement Agile Scrum methodology for development teams• Primary contact for many technical vendors and contractors working from design to backend development • Design, UI, UX, ERP, payments, logistics all fall in my wheelhouse

North Vancouver, Bc, Ca

• Leading a multi disciplined team in an Agile environment to continuously launch omnichannel ecommerce related enhancements• Focus on bottom of the ecommerce funnel: cart, checkout, digital payment integration• Working with business stakeholders to understand requirements and bridge those to what is achievable based on resources available• Ensure website ecommerce continuity during high traffic periods (Black Friday, Cyber Monday) and triage disruptions• Lead a Covid-19 related project that saw the business pivot to create a brand new ecommerce revenue stream from ideation to completion in five weeks• Cross functional relationship builder ready to deliver

Vancouver, Ca

• Elevating brand identity, bringing personality and cohesiveness across digital platforms • Front end web design• Visual content creation and brand development• User experience design• Marketing automation

Oakville, Ontario, Ca

• Developing and executing insight driven inbound marketing campaigns• Setting up CRM tool and building automation journeys• Liaising with stakeholders to identify target audience and content• Initiating efficiencies to ensure results and budgets are maximized• Working on multiple projects in a fast paced environment while keeping deadlines and budgets• Monitoring branded touch points to ensure quality is maintained• Analyzing strategies to optimize performance and results

Oakville, Ontario, Ca

User Experience Design

Diploma, Ecosystem Management Technology

B.Sc, Ecology, Geology