Robert Nemeth Email & Phone Number

Fleet

Working for Barclaycard as a Payments Consultant for their SmartPay product. I provide expert knowledge and support to customers for system setup, support and accreditations and perform on-boarding activities to bring them on to our payments platform.

Basingstoke, United Kingdom

I was a Worldwide Subject Matter Expert in all aspects of Software Entitlement at IBM in their WW Business Transformation and IT Team, for the application currently used within EMEA (Europe, Middle-East, Africa), and AP (Asia Pacific) for support verification for customers. This role covered many disciplines throughout the process of Software Service Delivery, and, changed over time to include extra responsibilities as my experience and skills grew. These skills included Application Ownership, Business Transformation, Requirements Management and Prioritisation, Business Case analysis, Project Management, System Design, Application Change Management, Application Integration Testing, User Education, 3rd Level Application support. I was the foremost expert in Europe, and represented EMEA interests in WW projects which touched software entitlement on calls and in face to face meetings. I regularly performed business critical activities, which were required for the company to fulfill contractual obligations.I project managed the the successful deployment of an application to over 2000 users across Europe and South Africa. This application is used by Call Takers through to Development. As this application has developed through the years, my expertise has grown and I am now regarded as one of the two WW experts in it (the second being the lead architect)Recent comments about my current position are:"Rob is highly experienced and skilled within Software Entitlement, expert within this field, instrumental in a recent DB2 migration project and support""He is an expert in the entitlement area with an in-depth knowledge in associated business processes""Rob is highly experienced and skilled""Rob is highly passionate and flexible within his area""He is passionate, very keen & willing. Put in long hours to ensure targets were met on his last major project. Very focused on project success"

Basingstoke, United Kingdom

Part of a department delivering software technical support (defect/non-defect) to blue chip companies UK and Ireland wide. We were the highest level support in-country. I worked in two roles supporting Communications products and LAN products and attained the level of Team Leader with 11 reports. I became a Certified LAN Server Engineer & Administrator whilst in this role.

Basingstoke Uk

Sub-contracted to IBM UK LtdPart of a department delivering software technical support (defect/non-defect) to blue chip companies UK and Ireland wide. We were the highest level support in-country. I worked in two roles supporting Communications products and LAN products and attained the level of Team Leader with 11 reports. Three years of the overall time was as a subcontractor, before full employment with IBM.

Slough, United Kingdom

IT Support function at ICI Paints was outsourced to Hoskyns.

Slough, United Kingdom

Technical responsibility for installing, configuring and testing 6 major LANs to business critical departments running a mixture of Windows, DOS and OS/2 clients with local and networked applications, printing, and mainframe connectivity. I supported 1200+ users on various combinations of hardware and software with users to the level of Chief Executive. I performed Support and Administration for 400 LAN users on a 20 server network. The last 12 months of this employment was as a contractor for Hoskyns to whom the IT Support function was outsourced.

Slough, United Kingdom

Worked in two Laboratories formulating paints and paint additives and colour matching.

Graduate Of The Royal Society Of Chemistry (Part 1), Chemistry

HNC in Science (Chemistry) GRSC Part I (Chemistry)

Education record

GCE A-Levels x 3, O-Levels x 8, OA x 1