We make buying our stuff simple...very few rules and no hassles. We recognize how precious your time is and we will not waste it. If you don't like human contact, we are probably not the company for you. We are not a "click and buy" website for fasteners. There are plenty of those, and usually their prices are higher than ours. Unlike those companies, we want to talk to you...our reason for this is simple..we want to make sure you get what you want to do the job right the first time. We may have suggestions, new products to offer and other ways to make you happy that you called us. Our sales team has years and years of experience gathered from talking to people just like you about what works and what doesn't...it's loads of information that can help you. There are lots of ways to get things done, and although we are not an engineering firm , our years of experience, our continuing education, and because we listen to our customers failures and successes, we are able many times offer or suggest proven solutions to problems. The range of products in the fastener industry is close to infinity! And beyond!If you are a new customer, give us a try..you'll like what you have found..If you are a regular customer, thank you so much! More about us in the FAQ section, but here's some important information:We have been in business since 1985 and we are a certified, woman owned, minority business in all the mid-atlantic states including all DOT and general procurement offices. We are EPA and WOSB self certified as woman-owned minority business.We are CCR and ORCA registered and we have both domestic and DFAR compliant fasteners.We are proud to announce that ROBNET is now ISO 9001:2008 certified. The comprehensive certification audit was successfully completed with no non-conformances. By this, our customers can continue to expect a constant and high level of reliability and transparency from our work.Thanks,Liz and Rob