Robo Callison Email & Phone Number

Slovakia

Bratislava, Slovakia

Perform research for all chronic issues and provide expert advance technical solutions.Ensuring timely and professional management of all issues to enhance AT&T customers experience.Maintaining relations with internal & external partners. Updating internal databases with up to date information. Adhering to internal quality processes and contributing to the.

Bratislava, Slovakia

- honered to be one of the company representative during ProfesiaDays 2020- supporting AT&T U-verse Small Business (Ubiz/U-biz) customers- shaping the customer experience on everything from general billing, service inquiries, troubleshooting VOIP, IPTV, Direct TV, AT&T app, network, static IP, phone portals, email, and scheduling repairs

Bratislava, Slovakia

- taking over escalated calls and coaching nesting agents in de-escalating and provide guidance- assisting agents during calls, provide guidance with call handling, selecting appropriate flow and troubleshooting- monitoring agents during call taking and notify them immediately in case you observe any Our Promise/COBC/internal process violations or any.

Bratislava, Slovakia

- answering in-coming support related phone calls as the first line of contact for the company- providing support for U VERSE product- maintaining positive customer satisfaction and relationship- handling inquiries related to service, coverage, features, devices, accessories, repair & troubleshooting, billing, service activation and changes

Orlando, Florida

Helped create the vision for a small urban farm providing fruits, vegetables, herbs, chicken and eggs to local chefs and consumers.Manage egg production activities including livestock care, collection, sales, packaging and delivery.Hire and supervise farm team’s daily operational duties, logistics and special projects.Monitor, manage and analyze pertinent.

Orlando, Florida

Manage incoming support requests and customer service inquires through in-app support ticketing system.Provide outbound phone support as needed.Troubleshoot customer support issues and document app defects to development team.Test new releases.

Orlando, Florida

Provide home repair and maintenance services.Estimate, bid and negotiate residential and commercial projects.Planned and ensured projects are completed within budget and exceeded expectations.

Orlando, Florida

Oversaw project specification, design, production and installation.Coordinated activities between management, production team and customers to ensure specification, quality and timelines were met.Hired, managed and mentored production team.Responsible for daily operational duties.Developed CAD drawing and CNC programming.

Orlando, Florida

Hired and mentored crew and assistant managers.Trained crew to enhance customer service and increase profit by suggestive selling products.Maintained safe, secure and healthy environment establishing, following and enforcing standards and procedures.Managed inventory and ordering of food, equipment and supplies. Ensured compliance with all regulatory.

Orlando, Florida

Responsible for weekly, monthly and yearly financial reports.Oversaw accounts payable and receivable.Coordinated activities for conferences, trade shows, sales and client meetings.Provided computer and network tech support.

Orlando, Florida

Responsible for scheduling resources, data entry, marketing, shipping & receiving.Assisted department and project managers with daily tasks.Provided trade show coordination activities including registration, logistics, setup, and visual design.Responsible for technical support, installing and configuring new computers and software, ordering equipment.

Jacksonville, Florida

Provided weekly, monthly and end of the year reporting and system backups.Prepared and mailed monthly client billing.Ordered and installed equipment.Performed computer and printer maintain. Provided tech support.