Robert Osborne Email & Phone Number

Blue Bell, Pennsylvania, Us

• Directed a cross-functional team post-acquisition to align product across acquiring company’s strategic vision, organization and customer base. Within 6 months, this allowed for 30% increase in customer adoption.• Led the introduction, and growth of multiple B2B SaaS products providing advanced analytics, governance and management within digital experience market ($1B opportunity), ensuring compliance and actionable insights for multiple user personas.• Grew and mentored a large high-performing team of product managers, UX and technical writers. Overseeing all aspects of the product lifecycle, from conception to launch, while fostering professional growth and promoting innovation and collaboration.• Customer-centric Strategy: Used data analytics to shape feature prioritization, increase user satisfaction, and drive adoption, resulting in impactful product innovations.

Blue Bell, Pennsylvania, Us

• Product Creation and Innovation: Spearheaded design, development, and launch of multiple industry leading AI/ML-powered B2B SaaS products, effectively addressing the needs of multiple enterprise personas and their data and reporting needs.• Consistent growth driving over 200% annual customer and revenue growth.• Customer-centric Strategy: Used data analytics to shape feature prioritization, increase user satisfaction, and drive adoption, resulting in impactful product innovations.• Cross-functional Collaboration: Fostered close alignment across product, marketing, sales, and engineering teams, enhancing communication and driving cohesive product roadmaps.

Blue Bell, Pennsylvania, Us

■ Transformed organization from custom solution development to scalable SaaS model, increasing revenue by 300% in the first year. ■ Delivery of solutions to global Fortune 500 companies, while meeting their security and privacy needs. ■ Create bold vision, roadmap, and drive prioritizing rapid delivery of solutions.

Redmond, Washington, Us

■ Directed Program Management team (managers and individual contributors) for delivery of Web, Mobile experiences, and high scale platform enabling partner integration. ■ Determined opportunity, scope, and priorities for delivery of key customer and end user requirements. ■ Supervised large team of lead program managers / program managers, accountable for strategic areas of product. ■ Alignment and co-ordination with multiple complex organizations within Microsoft. ■ Facilitated relationship and success of key external partners & ISVs.

Redmond, Washington, Us

■ Created Microsoft’s Enterprise Voice Over IP solution - Established solution to disrupt existing enterprise voice environment. - Organized team around understanding competitive limitations and delivering focusing on new customer value.

Redmond, Washington, Us

■ Responsible for both key features of multiple releases of Microsoft’s Instant Messaging and Presence platform. ■ Managed execution and delivery of desktop software for end users. ■ Engagement with IETF for relevant standard protocols.