Robert Peng Email & Phone Number

Wilmington, De, Us

Camden, New Jersey, United States

Camden, New Jersey, United States

● Marketing Data Lake- Manage data connections. - Ensure data quality.- Spread knowledge of what data is in Data Lake.● Data Analysis- Created a process to handle customer demographic related analysis. - Fulfill data analysis requests from the business by extracting, transforming, and loading needed data into Data Lake to perform analysis.

Cherry Hill, Nj

● Wrote scripts to correct data issues.● Managed creating of a data purge process to purge old data.● Led weekly status meetings with the team to determine what work has been done and what work is planned for theweek.● Created Qlik reports for DMS data analysis.● Became the single SME for DMS.● Created all DMS reports to support data quality checking and cleansing.● Played several key roles in the DMS Integration application.● Created reports by pulling data from dimensional data warehouse tables and transactional DMS database.● Denormalized database to enable multiple DMS data pulls throughout the day.● Created ETL process for DMS to accommodate data from 13 different types of systems from 635 dealers.● Utilized SOAP calls to troubleshoot DMS data pulls.

Cherry Hill, Nj

• DMS Integration - Work with vendors to troubleshoot connections with DMS. - Maintain DMS Integration. - Improve DMS Integration process. - Analyze DMS data. - Work with vendors to pull additional data from DMS.• Siebel Marketing - Create, Load, and Launch Siebel Campaigns. - Create segmentations. - Analyze customer data to improve and clean data. - Add new business users to Siebel.• Marketing - Pull data for reports for Marketing. - Analyze data for Marketing.

Raleigh-Durham, North Carolina Area

• Siebel CRM Development - Implemented configuration changes to UI - Implemented database changes - Implemented configuration changes to integration objects and web services - Collaborated with customers to fix problems encountered through using Siebel - Advised on new ways to improve current system for better user experience• Crystal Reports - Created custom SQL queries to pull data required by upper management - Designed and formatted reports for upper management - Collaborated with upper management to create better reports

State College, Pennsylvania Area

• LinguaPlone - Researched on methods to implement in order to allow users to easily create multiple pages in multiple different languages - Researched and advised LinguaPlone community on different styles of UI depending on language and culture or targeted audience - Presented finding to the Plone community on my findings

State College, Pennsylvania Area

• Web Development for Business Department - Performed and collected research on current traffic, use, and usability of website - Interviewed Business owners and users on purpose of website - Proposed new UI changes to Business Managers - Implemented and tested new changes to UI - Designed online polls and payment system to buy products through website

University Park, Pennsylvania

• Library Help Desk - Resolved patron issues, problems, and questions - Performed duties of circulation desk - Assisted librarians in projects - Performed polls and surveys to improve library use and function - Performed duties of opening and closing library - Maintenance of cleanliness of library

Raleigh-Durham, North Carolina Area

• Production Development Team Support - Created daily reports of inter-state claim transactions that were not automatically processed - Utilized my HTML skills to help create front-facing UI - Analyzed matrix tables to verify that all new requirements for system were met

University Park, Pennsylvania

• Web and Technology Development - Proposed new website design to include multiple language support - Implemented new design - Performed media conversion from analog to digital for educational purposes

Tokyo, Japan

• Foreign student observer - Researched potential methods of implementing AJAX - Presented a proposition for existing project to gain knowledge, experience, and perspective of the role of project management - Presented experience and lessons learned to CEO and class.

University Park, Pennsylvania

• Usability Design Prototyping - Proposed new UI design - Designed multiple prototypes for testing - Researched user experience for current web site and prototypes - Consulted and collaborated with both business and technical team on new UI designs and prototypes

Bs, Ba, Information Science & Technology, Japanese

Activities and Societies: La Vie Yearbook

Bachelor Of Arts - Ba, Japanese

Located in Shin Urayasu, Japan