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A customer obsessed retailer with experience in both PLC and PE backed businesses in the hospitality sector. A proven track record of delivering business growth through the creation and communication of clear strategic objectives, getting the right people in the right place and motivating them to deliver in a ‘customer driven’ culture. Extensive experience of multi-site operations, strategy & marketing; operational management of 500+ outlets with annual turnover of over £700million; led the strategic review of a high-street business with EBITDA of £158 million; marketing leadership for 780 retail outlets with an annual turnover of £540 million.KEY CAPABILITIESInspirational LeadershipStrategic PlanningDelivering GrowthDriving Return on InvestmentIncreasing Customer AdvocacyNew Concept Development
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CeoThe Revel CollectiveStratford-Upon-Avon, Gb -
CeoThe Revel Collective Jun 2018 - PresentGroup CEO of Revolution Bars Group (RBG) -
Divisional Director - Restaurants DivisionMitchells & Butlers Plc Mar 2016 - Jun 2018Birmingham, GbLeadership of a 500+ outlet business unit consisting of the Harvester, Toby Carvery and Stonehouse brands. Member of the M&B Executive Committee. -
Brand Operations Director - Pubs DivisionMitchells & Butlers Plc Nov 2013 - Mar 2016Birmingham, GbLeadership of the Operations, Marketing and Human Resources teams for a 550 outlet business unit which includes the Sizzling Pubs, O'Neill's Irish Pubs, Crown Carvery and the High Street Pubs brands. -
Operations & Hr DirectorBramwell Pub Company Jul 2012 - Jun 2013Bramwell was a private equity backed business with 185 outlets across the UK that was formed out of the restructuring of the Barracuda Group in September of 2012. Key Responsibilities • Reporting to the Chief Executive Officer, and an executive board member of Bramwell Pub Company.• Leading the change agenda for the organisation to transform the business performance through focusing on our customers’ needs and the development of our talent.• P&L accountability for 185 outlets, delivering sales of up to £150 million and EBITDA of £18 million. Improving operational delivery through the leadership of the two regional operations directors.• Leading the HR function to create our people led culture and embedding this across the support centre, field based teams and our 3,200 retail team members. • Segmenting the existing estate to deliver focused customer offers and creating an investment pipeline.
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Operations DirectorStonegate / Town & City / Laurel Jan 2007 - Jan 2012Stonegate is a private equity backed business with a market valuation of c£500m and is owned by TDR Capital. Town & City was successfully sold to Stonegate in June 2011, having been formed in March 2008 when Laurel was split into two business units. Key Responsibilities • Reporting to the CEO with P&L accountability for up to 150 outlets, delivering sales of up to £120 million and EBITDA of £15million.• Create and implement the company’s 3 year business plan. • Undertook customer led segmentation of our estate into distinct trading formats. • Lead, develop and inspire up to 10 Area Managers, Cross Functional Support Team and 2,500 retail team members.
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Regional Operations ManagerSpirit Group Mar 2005 - Jan 2007GbSpirit group was a private equity backed business owned by Blackstone, Texas Pacific & CVC and was sold to Punch PLC for £2.7bn.Key Responsibilities • P&L responsibility for 150 outlets, delivering sales of £110 million and £35 million operating profit.• Creation and delivery of the divisional business plan, delivering company expectations to achieve ‘bank plan’. • Operational and concept responsibility for delivering a £10 million capital investment programme. • Leading a cross-functional team of Operations, Commercial, Finance and HR to deliver the divisional plan. -
Strategy ManagerSpirit Group Feb 2004 - Mar 2005GbKey Responsibilities • Reporting to the Group Strategy Director for Spirit Group Ltd.• Project management for the strategic review of Spirit Group’s high-street business, comprising 570 outlets, delivering sales of £560 million and £158 million EBITDA.• Creation of the 3-year strategic plan to deliver future business growth; working with the Spirit Group Board and managing external business consultants Bain & Co. -
National Marketing ManagerScottish & Newcastle Retail Mar 2002 - Jan 2004S&N Retail was the retail division of S&N PLC, a FTSE 100 blue chip company, and was sold to Spirit Group for £2.3bn.
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Area ManagerScottish & Newcastle Retail Oct 1999 - Mar 2002
Rob Pitcher Skills
Rob Pitcher Education Details
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Swan View Senior High School Western Australia
Frequently Asked Questions about Rob Pitcher
What company does Rob Pitcher work for?
Rob Pitcher works for The Revel Collective
What is Rob Pitcher's role at the current company?
Rob Pitcher's current role is CEO.
What is Rob Pitcher's email address?
Rob Pitcher's email address is ro****@****plc.com
What schools did Rob Pitcher attend?
Rob Pitcher attended Swan View Senior High School Western Australia.
What skills is Rob Pitcher known for?
Rob Pitcher has skills like Inspirational Leadership, Strategic Planning, Delivering Growth, Driving Return On Investment, Brand Developement, Culture Change, Customer Experience, Customer Engagement, Customer Advocacy, Cross Functional Team Leadership, Consumer Insight, Value Creation.
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