Customer Services Associate
Current• Provide library services support, including charging/discharging materials, creating and updating patron accounts, creating identification cards, assisting with interlibrary and intralibrary requests, processing orders, maintaining records and files, and coordinating library managed equipment.• Create, lead, and optimize adult education programming for the makerspace studio.• Expand studio programming by attracting new audiences, developing programs that align with patron interests, and introducing new equipment. • Provide makerspace support, including using specialized software and equipment, troubleshooting technical issues, ordering and maintaining supplies, and collaborating with staff to ensure community members receive the necessary services and resources.• Greet and provide customer service to the public; respond to a variety of in-person and phone inquiries pertaining to library services.• Communicate and enforce library policies and procedures; also assist with opening and closing procedures.