Svp, Colleague Productivity And Experience Manager (End User Services Manager)
CurrentAs Colleague Productivity and Experience Manager at City National Bank, I manage the End User Services teams including eMessaging and Productivity Engineering, Endpoint Engineering, Mobility, Field Services, and Service Desk. I oversee the planning, implementation, and maintenance of end user devices, productivity applications, and messaging and collaboration systems, ensuring compliance with regulatory and security standards while also overseeing the Service Desk and Field Services teams that support the organization. I also manage vendor relationships and stakeholder expectations for the group. I am a strategic thinker, problem solver, and team player who is passionate about technology and innovation.
Jul 2023 - Present
