Senior Research Analyst
CurrentManages the conceptualization, development and monitoring of market research projects for NJ TRANSIT, sensitive to measuring rider and stakeholder needs and perceptions, and targeted at developing programs to maintain and increase ridership.Develops, manages and implements targeted market research projects, coordinating with Operations, Engineering, Marketing and Planning.Evaluates market research data, prepares detailed statistical analyses, and presents findings in written and oral formats.Manages, develops and maintains market research databases and market forecasting models for prescribed applications such as marketing initiatives, service planning, operations planning, fare pricing.Oversees and supports the planning, coordination, and logistics for field studies and focus groups. Provides research service support and prepares data requests for Marketing, Stations, Communications, Operations, as well as consultants working for NJ TRANSIT.