Robert Roark Email & Phone Number

Wilkesboro, NC, US

Boone, NC

Responsible for strategy, execution, and user feedback/growth associated with ECRS' Click-and-Collect platform for retailers, WebCart. Primarily, this involves setting up, documenting, and processing feedback from customers, as well as providing leadership across departments to ensure the platform's growth, both in customer base and feature-set. Works.

Boone, North Carolina

Responsible for the configuration, installation, setup, and other related processes to onboard ECRS customers to the various subscription services they subscribe to. Primarily, this involves preparing the ECRS and customer environments, and the data for customers that are initially subscribing to an ECRS Subscription Service.

Boone, NC

Use root cause analysis and troubleshooting to assist large and small scale retail customers with POS software and hardware support and training, including networking and maintenance of CentOS-based appliance servers. Provide on-site and remote installation, training, and support to 13,000+ customer-base to meet Service Level Agreements. Create.

Boone, North Carolina

Assist Watauga Campus IT Technician in day-to-day maintenance and support for students, faculty, and staff.

Boone, North Carolina

Managed front-end, customer flow, employee scheduling, and accounting practices.