Rob Ross Email and Phone Number
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As a growth-focused and insightful executive, I have 15+ years of significant experience in developing and executing the organization's data and analytics strategy to align with overall business objectives and goals.Being a forward-thinking and impactful leader, I have established and monitored key performance indicators (KPIs) to track and measure the success of data-driven initiatives and business performance. I am a strategic expert with a keen focus on overseeing the implementation and maintenance of advanced analytics tools, technologies, and platforms to enhance data-driven decision-making.I have utilized my analytical mindset for identifying trends, patterns, and opportunities in data to inform strategic planning, market positioning, and competitive analysis. I strive to provide value as a company resource and have achieved recognition and promotional opportunities. A few of my career highlights include: • Spearheaded the growth of Data Analytics, Engineering, and Science functions, achieving a notable 10,000% expansion.• Forged a strategic partnership with the Marketing team, constructing an excellent infrastructure and carrying out precise measurement techniques that led to an impressive 82% reduction in Customer Acquisition Cost.• Orchestrated and empowered a global team of 20 exceptional data professionals from diverse backgrounds, fostering innovation and delivering outstanding outcomes.• Unearthed game-changing opportunities worth over $350M across small commercial products via a meticulously crafted analytic roadmap.
Alaska Airlines
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Manager Loyalty EconomicsAlaska Airlines Oct 2023 - PresentSeattle, Washington, Us
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Vp Of DataLoop 2022 - 2023Austin, Texas, Us• Implemented executive data insights and OKR tracking, providing valuable information for decision-making and goal alignment.• Architected a scalable data infrastructure, enabling rapid expansion and growth.• Crafted and executed a comprehensive vision and roadmap for Data initiatives at LOOP.• Played a pivotal role in executive team building, effectively bringing together a diverse leadership team and fostering strong collaboration.• Led, analyzed and resolved churn-related issues, resulting in a decrease of 30 points and generating $9M in additional revenue.• Spearheaded the growth of Data Analytics, Engineering, and Science functions, achieving a notable 10,000% expansion in premiums.• Reduced the customer acquisition cost by 82% by forging a strategic partnership with Marketing and constructing an infrastructure thatenabled precise measurement techniques.• Collaborated closely with the Product team to execute rapid and impactful A/B testing, resulting in a 31% improvement in quote completionrate, boosting the customer journey and driving higher conversions. -
Director - External Data & AnalyticsLiberty Mutual Insurance Dec 2018 - Jun 2022Boston, Ma, Us• Pioneered a data-driven culture that revolutionized the organization's approach to utilizing external data, resulting in enhanced decision making and competitive advantage.• Championed the growth of cutting-edge data products, including computer vision models, GLMs, and LGBMs generating $150M+ in LTV.• Drove the seamless implementation and adoption of a transformative data model across the entire organization, unlocking new insightsand driving efficiency by 60%.• Formulated/executed a visionary strategy, securing $10M worth of third-party data vendors, fueling the organization's competitive edge.• Orchestrated and empowered a global team of 20 exceptional data professionals from diverse backgrounds, fostering innovation anddelivering outstanding outcomes.• Unearthed game-changing opportunities worth over $350M across commercial products via a meticulously crafted product roadmap. -
Director Of Career Development For Leaap (Leading And Empowering Asian & Ally Professionals)Liberty Mutual Insurance 2021 - 2022Boston, Ma, Us• Advocated zealously for diversity, equity, and inclusion (DEI) goals, demonstrating a strong commitment through the effective hosting andmoderation of influential events.• Championed the organization of 10 effective and influential career development events, impacting the professional growth of hundreds.• Oversaw highly impactful mentorship and Mock Interview programs, empowering over 200 participants to excel in their career journeys.• Spearheaded the transformational LEAAP (Leading & Empowering Asian & Ally Professionals) ERG, driving an exceptional careerdevelopment program with unwavering dedication.
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Assistant Director - External Data & AnalyticsLiberty Mutual Insurance Dec 2017 - Nov 2018Boston, Ma, Us• Shaped and refined the product vision for 3rd party data solutions, aligning it with organizational goals and driving strategic decision-making.• Provided primary oversight for the development of production API services, enhancing operational efficiency by 35%.• Led the evaluation and execution of 12 third-party vendor analytics, ensuring seamless integration and maximizing their value by 25%.• Nurtured and developed a high-performing team of 12 professionals across Engineering and Business functions, fostering individual growthand achieving outstanding results.
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Sr Analyst - Product Owner - Modeling & Small Commercial PricingLiberty Mutual Insurance Jul 2016 - Dec 2017Boston, Ma, Us• Envisioned and delivered a comprehensive roadmap for the best utilization of external data, ensuring alignment with business anddepartmental objectives. Engineered high-impact Python and SAS tools to unlock the full potential of internal and external data, fuelingoperational efficiency and unlocking valuable insights.• Orchestrated seamless collaboration among business and engineering teams, maximizing the value derived from 3rd party data resources.• Led the seamless execution of transformative proof of concepts and production implementations with 3rd party vendors, deliveringtangible results and accelerating organizational growth.• Elevated collaboration and innovation within the Data Science Professional Resource Group committee, driving collective efforts toleverage external data resources to their fullest potential.
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Sr Analyst - Financial Operations AnalyticsT-Mobile May 2015 - Jul 2016Bellevue, Wa, UsUtilized technical expertise and a deep understanding of T-Mobile's ecosystem to uncover and communicate compelling insights. Performed in-depth data analysis using various tools and techniques to derive actionable insights and support decision-making processes.Highlights of accomplishments in this role include:• Designed and implemented an effective detection and prevention process that efficiently identified and thwarted fraudulent refunds, resulting in annual savings of over $1M.• Conducted over 15 sophisticated ad hoc analyses, providing critical support for operational enhancements, accurate forecasting, sound financial decision-making, and process optimization.• Achieved recognition as the victor in the Analytics Community of Practice modeling competition, demonstrating exceptional expertise and collaborative prowess in a team-based challenge that engaged analysts from across the company. -
Statistics Tutor/Research Assistant/Lab ManagerArizona State University Aug 2014 - May 2015Tempe, Az, UsHighlights of accomplishments in this role include:• Achieved success in delivering comprehensive instruction on multidisciplinary statistics to a group of graduate and undergraduate students.• Spearheaded independent research initiatives focused on decision-making, resulting in valuable insights and contributions to the field.• Managed and coordinated research activities and operations as the Lab Manager at ASU, effectively overseeing student teams and facilitating the seamless functioning of the psychology lab.• Demonstrated expertise as a statistics tutor, providing guidance and support to students across various disciplines in the statistics lab. -
Research Assistant/InstructorUniversity Of Washington Jun 2012 - Jun 2013Seattle, Wa, UsHighlights of accomplishments in this role include:• Conducted a groundbreaking study on the Mu rhythm in infants, employing EEG patterns as a modeling technique for 50 subjects, leading to novel insights into early brain development.• Demonstrated exceptional research skills by effectively screening and recruiting over 200 participants for various studies, ensuring a diverse and representative sample. -
Retail Sales RepT-Mobile & Verizon Wireless 2003 - 2013Cultivated exceptional interpersonal skills, effectively engaging with individuals in small group settings, which facilitated outstanding collaborations with key leaders to drive timely project completion and deliver outstanding results. Thrived in a highly commission-based environment, showcasing unwavering determination to succeed while upholding the highest standards of integrity. Demonstrated outstanding salesmanship, consistently exceeding performance targets, and maintaining a strong work ethic.Highlights of accomplishments in this role include:• Accumulated over 25 awards recognizing outstanding sales and service achievements, consistently surpassing sales quotas and earning prestigious accolades such as the Winners Circle, a distinguished designation reserved for the top 1% performers in the organization.• Mentored and guided a team of 21 junior sales representatives, providing them with valuable support and guidance to enhance their professional growth and drive their performance to new heights.
Rob Ross Skills
Rob Ross Education Details
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University Of WashingtonPsychology -
W. P. Carey School Of Business – Arizona State UniversityBusiness Analytics
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Arizona State UniversityPsychology
Frequently Asked Questions about Rob Ross
What company does Rob Ross work for?
Rob Ross works for Alaska Airlines
What is Rob Ross's role at the current company?
Rob Ross's current role is Data Analysis & Interpretation | Business Intelligence Strategy | Predictive Modeling | Data Visualization | Project Management.
What is Rob Ross's email address?
Rob Ross's email address is ro****@****ile.com
What schools did Rob Ross attend?
Rob Ross attended University Of Washington, W. P. Carey School Of Business – Arizona State University, Arizona State University.
What are some of Rob Ross's interests?
Rob Ross has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.
What skills is Rob Ross known for?
Rob Ross has skills like Data Analysis, Microsoft Office, Research, Sales, Customer Service, Management, Microsoft Excel, Customer Experience, Team Leadership, Leadership, Statistics, Marketing.
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