Rob Rousseau Email & Phone Number

Naperville, Il, Us

Cleveland, Oh, Us

• Leading team of Account Relationship Managers ensuring adoption of new technology post- implementation • Putting 20 years of human capital management, sales and operations experience to work making certain companies get the most out of their software investment • Managing team of talented Client Solution Consultants • Our Client Solutions team presents human capital management software in a way that produces images of adoption and ease of use. Let us tell you stories of how we have helped companies evolve

Lisle, Il, Us

• Managed conversion of accounting software from Microsoft Dynamics to QuickBooks Online (QBO)• Implemented Master Tax Software solution for payroll tax administration for 110 EINs• Updated all tax administration from paper processing to electronic processing for Federal, State & Local jurisdictions• Designed and implemented integration between UKG, Master Tax & QBO• Oversaw registration of over 700 State & Local Tax Jurisdictions in 46 States • Directed collection and disbursement of Federal, State & Local Tax Jurisdictions in excess of $113M annually

Lisle, Il, Us

• Managed end-to-end conversion of payroll, time and labor management and HR administration to Kronos Workforce Ready (UKG) platform resulting in annualized revenue growth to $3.6M and 98% client retention • Managed day-to-day operations for a team of 12 supporting payroll, HR, accounting functions• Served as in-house technology expert solving the most complex implementation customer challenges• Improved customer adoption of UKG by developing and deploying weekly solution utilization training sessions tying customer challenges to product solutions• Sales support for proposals and product demos including needs analysis, solution development, business use case, financial justification, and overall collaboration on selling process resulting in $2.5M in revenue growth

• Built business from ground up to $975K in annual revenue• Negotiated Private Equity Investment of $650,000• Implemented Microsoft Dynamics HCM operating platform to bring operations in-house and increase revenue potential and profitability• Served as Trustee of Multiple-Employer Retirement Savings Account managing assets of $18M • Created internal operating procedures and sales operations to improve sales and profitability• Hired, trained and managed service staff of fifteen• Company sold to Connor & Gallagher, Inc. in December 2015

• Developed new business opportunities through consultative selling strategy resulting in $200,000 of new revenue• Coordinated all areas of service offering to deliver quality PEO services to clients• Implemented Salesforce as new enterprise-wide customer relationship management software (CRM)• Implemented marketing and sales process which increased lead generation by 50%• Worked with PEO business owners to develop marketing strategy • Delivered 10 new case studies from highly satisfied customer accounts • Guided design and delivery of new HCM-centric web-site to improve conversion rates leveraging convert demos and customer testimonials

• Transformed a fledgling PEO into a $4mm profitable business • Assisted in initiating new business and key client acquisition• Supervised services including payroll, benefit administration and HR administration • Implemented standard operating procedures to facilitate organizational processes and communication resulting in increased customer satisfaction• Recruited, staffed, and trained employees • Managed cash flow of $108M annually• Consulted and counseled owners and CEOs of small and mid-sized companies in making high-level human resource decisions.• Administered more than $50 million in annual payroll.• Managed software conversion from Accountix Payroll to Microsoft Dynamics-based PEO software while retaining 85% of client base• Managed human resource accounts for more than 3,000 employees

• Led company from start-up to an established PEO with $2M annual revenue within 4 years• Responsible for $12M in annual payroll including trust liabilities• Expanded client base to include more than 200 companies in 26 states• Secured $250,000 line of credit with major financial institution• Responsible for marketing and branding of company• Developed and implemented a customer-focused service model• Negotiated sale of company including leadership position in acquiring organization

• Identified group health insurance risk for large self-funded employers• Examined documents to determine degree of risk from geographic, employment, and property data