Head Of It
Current
Aug 2021 - Present
AeroLeads people directory · profile
Robert S. Email & Phone Number
Head of IT at Quora
at
Quora
1 work email found
@quora.com
7 phones found area 650 and 916
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Head of IT at Quora
Location
San Francisco Bay Area, United States, United States
Who is Robert S.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Robert S. is listed as Head of IT at Quora at Quora, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at quora.com, phone signal with area code 650, 916, and a matched LinkedIn profile for Robert S..
Robert S. previously worked as Head of IT at Quora and Senior Manager of IT at Quora.
Company email context
Email format at Quora
This section adds company-level context without repeating Robert S.'s masked contact details.
{first_initial}{last}@quora.com
76% confidence
AeroLeads found 1 current-domain work email signal for Robert S.. Compare company email patterns before reaching out.
Profile bio
About Robert S.
·With over 25 years of IT experience (in leadership since 2011), a professional who is exceptionally customer focused, strategically aligned and goal oriented·Enjoys bringing logic to chaos, leading from within, and sharing knowledge openly for the purpose of motivating, encouraging and involving others·Experienced in project and vendor management, growing teams, employee and peer training/mentoring·Hands-on knowledge supporting and managing (partial list only): Google Apps (G Suite, Google Workspace) domain administration, Microsoft Active Directory (some PowerShell), Exchange, Windows (all versions), Office (all versions), Mac OS X, some Linux (Ubuntu, Fedora, Red Hat), NetApp, VMware, Parallels, VirtualBox, most mobile devices and MDM solutions, SaaS technologies (like Box, ServiceNow, Workday, WebEx, GoToMeeting, OneLogin, Okta), Sophos, McAfee and Symantec AntiVirus, Symantec Ghost, DameWare, Citrix management, LANDesk (with software installation packaging), JAMF’s Casper suite, SafeNet and RSA multi-factor authentication, Juniper, Checkpoint and Cisco VPN clients and administration, Video Conferencing (Zoom, Chromebox for Meetings, Webex, Polycom, Tandberg, Cisco TelePresence, Lync and LifeSize), help desk apps (ServiceNow, Zendesk,Remedy, FootPrints, Track-It!; lots of report building for metrics), SharePoint, Confluence, Google Sites, Jira, Jabber, HipChat, Slack·Documenting for instructional/tutorial purposes, for IT staff and end user audiences
Listed skills include Technical Support, Active Directory, Cloud Computing, Help Desk Support, and 46 others.
Current workplace
Robert S.'s current company
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12 roles
Robert S. work experience
A career timeline built from the work history available for this profile.
Senior Manager Of It
Dec 2017 - Aug 2021
It Manager (Contract)
Sep 2017 - Dec 2017
It Manager (Contract Through Tcw)
·Led and mentored a team of three IT Specialists (and myself as a “hands-on” manager), responsible for all IT roles at Coursera, including purchasing, system administration, network and ticketing·Refined and streamlined all IT processes and services, developed OKR’s for IT, made wireless networking improvements (like adding access points and Google auth.
Jun 2016 - Aug 2017
Service Desk Manager, North America
·Led 9 Service Desk Level 2 technicians nationwide across four sites·Worked with previous manager to complete bi-annual performance reviews·Provided training, mentoring and guidance to the entire Global Service Desk (Level 1, 2, & 3 technicians)·Participating stakeholder in cross-team project meetings (like Active Directory Migration, Global Endpoint.
Nov 2015 - Apr 2016
Service Desk Manager, North America
·Promoted from HQ Service Desk Manager having four techs in one site (Milpitas HQ) to Service Desk Manager, North America in charge of 11 techs nationwide (across four sites)·Transformed the Employee Experience by demonstrating thought leadership, and innovation with regards to Service Transformation & Maturity·Motivated, mentored and worked on career.
Jul 2014 - Nov 2015
Manager, Client Technology Services
·Promoted from Desktop Support Analyst, to Help Desk Supervisor, to Help Desk Manager, to Manager of Client Technology Services (CTS) in less than 5 years·As the first Help Desk Manager for Netflix, supervised and oversaw Help Desk, growing it from 3 to 8 technicians·With Help Desk’s rapid growth and evolution, merged team with Desktop Support, forming.
Dec 2008 - Feb 2014
Senior Staff It Support / It Executive Support
·Provided “Gold Level” Support (supporting, assessing needs and offering better/customized IT solutions) to Chief-Level Executives and their administrative assistants·Supported, maintained, upgraded and installed desktop, laptop, handheld, printer hardware and software in person, on the phone and through email while providing excellent customer.
Nov 2003 - Dec 2008
Desktop Support / Help Desk
Placeware, Inc (Acquired By Microsoft)
·Supported, maintained, upgraded and installed desktop, laptop, printer hardware and software in person, over the phone and through email while providing superior customer service·Setup software installation standards and created standard computer images to speed up installation of new and refurbishing of old workstations·Part of the PlaceWare/Microsoft.
Apr 2000 - Aug 2003
Network / Pc Analyst
·Supported, maintained, upgraded and installed desktop, laptop, network and printer hardware and software at different sites while providing stellar customer service·Created and managed user accounts (including granting rights and creating groups) on Netware and NT networks using Netware Administrator, Syscon, Filer, login scripts and User Manager·Other.
Feb 1999 - Apr 2000
I.S. Analyst
·Part of a collaborative team that supported and maintained desktop, laptop and printer hardware and software at different sites, through phone and email for over 1,200 users·Troubleshot IT issues and managed user accounts on Netware and NT networks·Member of team that migrated 1,200 CCMail users to Microsoft Exchange/Outlook in 60 days
Feb 1998 - Feb 1999
Teller / Data Entry / Pc Technician
Eurekabank
- Installed and supported desktop, laptop and server hardware and software at various locations. Also installed, configured and tested branch servers and routers
- Managed users on Netware networks and was responsible for storage, backup and restoration of files
Jan 1993 - Jan 1998
FAQ
Frequently asked questions about Robert S.
Quick answers generated from the profile data available on this page.
What company does Robert S. work for?
Robert S. works for Quora.
What is Robert S.'s role at Quora?
Robert S. is listed as Head of IT at Quora at Quora.
What is Robert S.'s email address?
AeroLeads has found 1 work email signal at @quora.com for Robert S. at Quora.
What is Robert S.'s phone number?
AeroLeads has found 7 phone signal(s) with area code 650, 916 for Robert S. at Quora.
Where is Robert S. based?
Robert S. is based in San Francisco Bay Area, United States, United States while working with Quora.
What companies has Robert S. worked for?
Robert S. has worked for Quora, Coursera, Uber, Fireeye, Inc., and Netflix.
How can I contact Robert S.?
You can use AeroLeads to view verified contact signals for Robert S. at Quora, including work email, phone, and LinkedIn data when available.
What skills is Robert S. known for?
Robert S. is listed with skills including Technical Support, Active Directory, Cloud Computing, Help Desk Support, Networking, Virtualization, Troubleshooting, and Servers.
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