Experienced AI program leader with 10+ year background in Cloud/ML/AI product development and program leadership roles. Currently working with early-stage AI projects experimenting with Large Language Models and automation for sales, marketing, customer service, program management, operations, and engineering use cases in the small-to-mid size enterprise. Product Leader for ResumeRavenPro, an early stage AI service focused on job seeking use cases (currently in beta - October 2023)… Show more Experienced AI program leader with 10+ year background in Cloud/ML/AI product development and program leadership roles. Currently working with early-stage AI projects experimenting with Large Language Models and automation for sales, marketing, customer service, program management, operations, and engineering use cases in the small-to-mid size enterprise. Product Leader for ResumeRavenPro, an early stage AI service focused on job seeking use cases (currently in beta - October 2023). Currently supporting the US Census Open Innovation Labs, TOP SPrint (2024), leading a product 'Tech Team' in the build of a Community-Level Wellbeing Insights Service for local policy leaders and stakeholders. Show less

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Solution Collaborator for the US Census Open Innovation Labs, The Opportunity Project. Supported the creation of a Wellbeing Infrastructure Tradeoff Tool (WITT) to enable Community Wellbeing Assessment Program Development before the end of the 2022 TOP sprint. Currently leading a Product Innovation Team in the Top 2024 Sprint, focused on Community-Level Wellbeing research at local levels.In the 2022 TOP Sprint: Advised the Full-Frame Initiative solutions team throughout the… Show more Solution Collaborator for the US Census Open Innovation Labs, The Opportunity Project. Supported the creation of a Wellbeing Infrastructure Tradeoff Tool (WITT) to enable Community Wellbeing Assessment Program Development before the end of the 2022 TOP sprint. Currently leading a Product Innovation Team in the Top 2024 Sprint, focused on Community-Level Wellbeing research at local levels.In the 2022 TOP Sprint: Advised the Full-Frame Initiative solutions team throughout the six-month program, attended weekly checkpoint calls, ad-hoc office hours, and off-hours collaboration with individual team members.Utilized Tableau and Databricks to create prototypes from PowerPoint mockups, moving to rapidly develop visualizations on “Wellbeing Assets” within a community, sourcing data from Google Places API, Open Street Maps, the Social Capital Atlas, Smart Location Database, ACS, and other sources.Recruited additional team members to help with data collection, advise on solution design, and collaborate with Full-Frame Initiative stakeholders on design changes.Created cluster-analysis using the Tableau K-Means Cluster Algorithm to evaluate comparison between Walkability and Economic Connectedness groups in the Austin, TX community, with focus on rural vs non-rural, and high-to-low economic connectedness at a census tract level of detail. Show less

CivilianCyber develops intelligent workforce solutions focused on helping employers, public agencies, and their workforce stakeholders address the shortage of skilled resources by finding non-traditional candidate sources, optimizing growth of teams, identifying and monitoring for high impact trends, and enabling new capabilities to onboard and up-skill with guided analytics for a tailored approach unique to each candidate or apprentice. Key services include Workforce Research, Workforce… Show more CivilianCyber develops intelligent workforce solutions focused on helping employers, public agencies, and their workforce stakeholders address the shortage of skilled resources by finding non-traditional candidate sources, optimizing growth of teams, identifying and monitoring for high impact trends, and enabling new capabilities to onboard and up-skill with guided analytics for a tailored approach unique to each candidate or apprentice. Key services include Workforce Research, Workforce Readiness Assessments, Cyber Skill Readiness, Registered Apprenticeship Programs, and supporting analytics delivered through the Workforce Insights-as-a-Service offering to finance and HR leaders, workforce planners, researchers, and hiring stakeholders. Show less

Support enterprise customers with Customer360 analytics program development, with a focus on rapid visual analytics for eCommerce, media, marketing, healthcare, customer success, and public domain research use cases.

Engagement leader responsible visual analytics, embedded dashboard services for executives, data stakeholders, and analysts.

Currently responsible for helping Atigeo partners build out new products and services based on the uniquely intelligent big data platform, xPatterns. Core focus: Healthcare, Financial Services, Energy Services, eCommerce, and Government.

Principal Consultant - Data Visualization Services, Dashboard Design, Visual Analytics Services. Data Environments: AWS, Azure, SAP, Oracle, Teradata, Vertica, MS Excel, MS SQL, mySQL, API.Tableau Specialist.

Responsible for working with local enterprise customers to assist in the evaluation, selection,and on-boarding of visual analytics methods, licenses, services, and training.

Responsible for developing and offering cloud solutions through SteadyStream Consulting to consumers and businesses, including mobile app development, cloud migration planning, and Windows 8 Upgrade management. Extensive experience with USMT and MDT solutions, as well as third-party tools.Actively building custom mobile apps for iOS (iPhone and iPad), Android (handheld only), Windows 8 Metro, and Windows Phone.

Responsible for driving success with North American enterprise customers by introducing Laplink's IT lifecycle automation solutions. Responsible for staffing/team management, sales development, market development program design/execution, enterprise product development, enterprise sales partnerships, and offer overall sales leadership to the sales team. Position involves working with leaders of Laplink's technical support, product development, inside sales/customer service, and… Show more Responsible for driving success with North American enterprise customers by introducing Laplink's IT lifecycle automation solutions. Responsible for staffing/team management, sales development, market development program design/execution, enterprise product development, enterprise sales partnerships, and offer overall sales leadership to the sales team. Position involves working with leaders of Laplink's technical support, product development, inside sales/customer service, and marketing teams. Also directly responsible for global named accounts, including Colgate-Palmolive, AIG, and Subway to name just a few. Show less

Responsible for enterprise solutions, focused on cultivating relationships with large enterprise accounts and partners. Customer experience management - work with enterprise customers to collect product feedback, assisting in the development and design of future product releases.Develop partner resources for Windows 7 PC migration and remote connectivity solutions, including PowerPoint documents, ROI calculators, pricing sheets, and other "value driven" product related… Show more Responsible for enterprise solutions, focused on cultivating relationships with large enterprise accounts and partners. Customer experience management - work with enterprise customers to collect product feedback, assisting in the development and design of future product releases.Develop partner resources for Windows 7 PC migration and remote connectivity solutions, including PowerPoint documents, ROI calculators, pricing sheets, and other "value driven" product related information provided to customers. Show less

Account Manager, Mid-Market Accounts.Responsible for achieving customer satisfaction with C-level execs for Onyx's Mid-market accounts located in the NW. These included professional sports franchises, manufacturing organizations, and enterprise software firms. Specialized in turning around "at-risk" accounts that were evaluating other options.Achieved outstanding customer maintenance renewal revenues of over 95% during time in the Account Manager role. Totaled over $1.2… Show more Account Manager, Mid-Market Accounts.Responsible for achieving customer satisfaction with C-level execs for Onyx's Mid-market accounts located in the NW. These included professional sports franchises, manufacturing organizations, and enterprise software firms. Specialized in turning around "at-risk" accounts that were evaluating other options.Achieved outstanding customer maintenance renewal revenues of over 95% during time in the Account Manager role. Totaled over $1.2 million in revenue in first 6 months.Developed C-level relationships through reporting and business intelligence planning discussions, effectively building rapport with the key decision-makers needed to grow their Onyx implementation.Improved customer relationships within the customer user community by investing in user shadowing and working with training partners to tailor training guides specific to the customer implementation. Show less

Market Development Rep - Western US. High outbound call volumes and targeted email campaigning were keys to successful lead generation performance, resulted in over $1 million in net-new license revenue over a 12-month period.Employed enterprise-software selling model to generate high-value c-level interactions, and effectively position Onyx's customer process and customer management solutions.Surpassed lead goal, qualified pipeline revenue, and net-new license revenue targets… Show more Market Development Rep - Western US. High outbound call volumes and targeted email campaigning were keys to successful lead generation performance, resulted in over $1 million in net-new license revenue over a 12-month period.Employed enterprise-software selling model to generate high-value c-level interactions, and effectively position Onyx's customer process and customer management solutions.Surpassed lead goal, qualified pipeline revenue, and net-new license revenue targets all 4 quarters. Show less