Rob Scheidler Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, United States

Install and integrate material handling equipment• Work closely with Engineering to troubleshoot new hardware and debug software• Perform installation and acceptance testing of new features implemented on existing and new products• Manage a diverse and complex scope of support issues directly related to the use, support, and implementation of company’s products and solutions• Interface with customer, management, and engineering to analyze and correct any equipment performance issues• Travel to installation sites to perform QC, testing, commissioning, and training for newly installed equipment• Automate report generation using C#, JavaScript, HTML, CSS, SQL, PowerShell, and batch scripts

Provided advanced level of software assistance to field service and technical support groups• Traveled to customer sites to assist engineering and field service groups with initial installations, implementation of new features, and resolution of on-site problems• Performed database and software maintenance – tested, troubleshot, and documented changes• Worked closely with software engineers, application engineers, and other subject matter experts to gather product-related technical source information• Supported the Security of Windows environments and Remote Access capability• Assisted with the creation and maintenance of system knowledge base

Cincinnati, Ohio

Maintained, troubleshot and repaired mail opening, document scanning and/or material handling equipmentInstalled and set up new equipmentWorked with the customer to determine problemsCompleted field service reportsInformed customers of repairs and answered any questionsInteracted with management and other personnel to correct any equipment performance issues

Fairfield, Ohio

Maintained website using WordPress

Cincinnati Area, Ky

Created applications using C# to automate processes that downloaded files from various servers, read files, and load data from file into Microsoft Access databasesRan processes to extract, transform, and load data sets into formats and files unique for each customerCreated and maintained documentation and instructions for various processesRan QA applications to ensure accuracy of reports sent to customers

Cincinnati, Ohio

Troubleshot and repaired basic smartphone and tablet issuesProvided customers with information on products and services availableSold and configured smartphones and tablets for service

Bangor, Washington

USS Ohio SSGN 726 – Gold Crew:Operated and performed organizational and intermediate level maintenance on Tomahawk missile systemQualified Launcher Operate – supervise members, review status logs, ensure maintenance requirements are achieved, and troubleshot as necessaryPerformed as Missile Team Leader during launch and launch training – directed troubleshooting efforts in a timely manner, without incidentCreated and presented training on various systems and programs used by the Missile Technician divisionPerformed and supervised over 200 Tomahawk missile movements of onload, offload, and testing, and adhered to all safety precautionsUSS Nebraska 739 – Gold Crew:Maintained and repaired nuclear-capable ballistic missilesWorked on advanced electronics and electro-mechanical navigation and targeting systemsMember of the Personnel Reliability Program (PRP) – Required the selection and retention of only those personnel who are emotionally stable, physically capable, and who have demonstrated reliability and professional competence in personnel performing duties associated with nuclear weapons and critical components

Bachelor Of Science (B.S.), Information Technology, 3.36

Degree focus in Software Development Mobile Application Development - Android Applications using Eclipse Computer Programming - Java.

Associate Of Applied Business, Information Technology, 3.20

Degree focus in Software Development Mobile Application Development - Android Applications using Eclipse Computer Programming - Java Web.