Rob Schmuck Email & Phone Number

Kirkland, WA, US

Seattle, Washington, United States

• Owned auditing process for new product and program launches, providing actionable feedback and insights to drive towards key goals. Prepared audit flash insights in various intervals for communication to stakeholders.
• Created Business Review Documents for new product and program launches as primary owner.
• Worked closely with SDE and Sr. SDE program to track project milestones.
• Own internal escalation process as first contact to triage and route requests.
• Maintain and… Show more
• Maintain and support updates to team guidance and communication mechanisms for upcoming Program launches.

Seattle, Washington, United States

Buying and selling retro video games of all generations plus related ephemera. https://www.tournesolco.com

Seattle, Washington

• Led a service culture to drive results, Living Computers ranked #3 for all museums in Seattle and #5 "top things to do" on Trip Advisor in 2019. 719 total reviews across all platforms with a 4.8 star average.
• Supported admission, revenue, membership and events goals by leveraging internal and external partners to drive for results. Saw 2x increase in attendance, 5x increase in memberships and 4x Rentals and Events increase.
• Lead development of expanded building systems including fire… Show more
• Lead development of expanded building systems including fire sprinkler conversion and security upgrades. Completed on time and on budget.
• Oversaw museum budget, including strategic planning and development of new business plan in collaboration with Executive Director and financial business partners.
• Accepted invitation to join UW Museum Masters Program Advisory Board.

Greater Seattle Area

• Primary liaison with general contractor for 15,000 sqft remodel of building first floor. Completed on time and on budget. Supported aggressive timelines for construction and exhibit installation by leveraging external.
• Hired and on boarded five new Guest Service Team Members and three on call staff, more than doubling size of front-end staff.
• Supported admission, revenue, membership and events goals by leveraging internal and external partners to drive… Show more
• Supported admission, revenue, membership and events goals by leveraging internal and external partners to drive for results, 34% attendance increase of 40% goal, 110% membership increase of 100% goal and 374% Event.
• Created and developed first employee manual for museum staff, designed and implemented museum volunteer program. Drafted 5-year plan in collaboration with Executive Director and financial business partners.
• Leveraged Vulcan partners for research and implementation of new Point of Sale System, trained staff on use and migration of inventory and CRM system. Show less

Greater Seattle Area

• Managed talent within HR Team through coaching and development, lead Team Recognition programs to increase team morale.
• Oversaw scheduling process for 160+ Team Members weekly
• Mentored peers through Team Member 90 Day and Annual Review process.
• Maintained company goals for HR metrics, year-to-date for Labor Law Compliance, Scheduling, Attendance, and Training expectations

Seattle, Washington

• Supervise the day to day operations of the team and providing leadership and direction for other team leaders.
• Demonstrate leadership and team building by providing feedback, coaching, mentoring and recognition for the personal and professional development of team members.
• Manage personal development as well as meetings with other team leaders and the ability to conduct visits with district and regional leaders.
• Promote a safe culture by encouraging safe behaviors through… Show more
• Promote a safe culture by encouraging safe behaviors through coaching and recognition, and by identifying, reporting, and responding to all safety concerns urgently. Show less

Greater Seattle Area

• Selected as Consumables Team Leader to open the first cycle of City Target Stores, a new company initiative. Assisted with managing, planning, and execution of mass hire and preparations for grand opening, including.
• Achieved operational excellence for Grocery metrics, including #1 in Company for Food Safety in 2012, recognized by Store and Regional Leadership Team.
• Drove profitables sales in Grocery Dept, totaling 29% of total store sales… Show more Selected as Consumables Team Leader to open the first cycle of City Target Stores, a new company initiative. Assisted with managing.
• Drove profitables sales in Grocery Dept, totaling 29% of total store sales. (2013)
• Trained and mentored 3 Consumables Team Leaders for District 157 in 2013.
• Recognized by Store Team Leader, District Team Leader and Group Director for Guest Survey action plan creation and urgency. (2014) Show less

Greater Seattle Area

• Established relationship with HQ Partner for Just in Time Instocks Pilot to drive profitability and manage inventory levels within store.
• Responsible for conducting interviews, quarterly performance check-ins, annual reviews, and performance coaching of direct reports.
• Developed high performing specialty team that focuses on problem solving and maintaining accurate inventory counts within store
• Drove Instocks in top sales departments, with focus on data integrity and managing… Show more
• Drove Instocks in top sales departments, with focus on data integrity and managing execution.
• Recognized by store leadership for global leadership and focus. Show less

Greater Seattle Area

• Responsible for day to day management of logistics team and overall organization of stockroom.
• Utilized state-of-the-art technology to manage receiving processes, replenishment transitions, productivity and backroom inventory management.
• Oversaw Reverse Logistics Process, including focus on reducing shortage through proper routines.
• Monitor inventory levels and make appropriate adjustments for space management during peak sales seasons

Seattle, Washington, United States

• Produced media for content marketing blog posts, including partnership with Hardcore Gamer Magazine publication as marketing trade.
• Helped launch Pink Godzilla Dev Kit tabletop card game, including assisting organization of local tournaments to drive revenue as part of marketing campaign.
• Lead expansion of new location, including licensing and establishing arcade business to drive profitability and traffic to new location.
• Worked in retail stores, conventions and events as needed… Show more
• Worked in retail stores, conventions and events as needed to help business operations. Show less

Provided entertainment options for visitors at home games at Key Arena and special events.

Greater Seattle Area

Provided demonstrations and held events to educate students at the University of Washington about Microsoft's Zune personal media player. Held multiple events to showcase the features of the new device.

Greater Seattle Area

Holiday season associate to support sales and operations.

Integrated Social Science, Social Sciences

Activities and Societies: University of Washington Library Group Research Award 2006 Geography 123, Prof. Mathew Sparke “How the Xbox went.

Diploma