Rob Sharma is an entrepreneur and IT service expert who sought to combine his passion for business development and technology. He founded Complete IT in 2009 with the intention of addressing the challenges small & mid-sized businesses face today. He is a highly creative leader, with 20 years plus experience in Information Technology, Customer Success Management, Account Management & Operations Management using innovative strategies and solutions resulting in profitability growth and operational excellence. He has been able to significantly enhance the brand equity, market share, and stakeholder value for the organizations he has interacted with. He has the capacity to bring structure within chaos and translate different points of view into a strategic plan. Rob possesses a client-focused and innovative mindset, having dealt with a variety of business contexts and cultures over the years.He is a proven professional in building businesses that would be timeless, scalable & sustainable and has an extensive understanding of how entrepreneurship, collaboration, and investment models can be used to create a more sustainable future in the IT industry. Over the years he has learned the value of hard work and imbued him with the sense that it isn’t enough to merely perform a trade but to strive to do it better than anyone else. Through his commitment to excellence and a dedication to professionalism, Rob and his business ventures have continued to exceed industry standards by forming strong professional partnerships based on integrity, ingenuity, and reliability.