Robert Shen, Crme Email & Phone Number

Needham, Massachusetts, US

Tripadvisor is the world’s largest travel site, and here on the Experiences team, we are putting together the biggest and best selection of things to do to help millions of travelers plan and book their next vacation. Viator, a Tripadvisor company offers a simple platform that allows tour, activity, and attraction suppliers the opportunity to distribute.

Needham, Massachusetts, US

A TripAdvisor CompanyViator is the world's leading resource for researching, finding and booking the best travel experiences worldwide.

Walnut Creek, CA, US

Responsible for providing exceptional travel sales and support experiences to AAA Members. Travel Counselors act as consultants, tailoring our AAA products and services to create unique and memorable vacation experiences. Products/Services Handled: Full Service International Cruise & Tour bookings; Air, Hotel, Car, & Rail ticketing; and all related Member.

San Francisco, California, US

Duetto provides hotel executives with cutting-edge hotel revenue management solutions to optimize demand, maximize rate, and minimize cost. Powered by leading Silicon Valley technologists and hospitality industry veterans, Duetto is rethinking revenue management to help the hotel industry create new standards of efficiency and profitability.

• Develop and manage market management team as well as relationships across all Travelocity brands
• Work with management team to establish guidelines and objectives for team of successful hotel managers.
• Support partners and team in managing inventory in all systems sourced by Travelocity.com.
• Analyze contracts, rate and inventory reports to gain in-depth understanding of partners in assigned markets. Monitor partner performance. Secure and negotiate competitive rates and inventory to meet room night.
• Develop/execute strategic plan for meeting market demand.
• Understand market conditions and trends.

• Develop and sustain strong partner relationships by delivering superior consulting services and capturing marketing and sales opportunities through regular partner contact and delivering value added services
• Negotiate and secure market deals and promotions. Coordinate with Point of Sale (POS) to leverage merchandising opportunities and offerings.
• Evaluate market trends and competitor activity and provides analysis and recommendations to management
• Coordinate with other Travelocity teams and functional areas to innovative projects aimed at building a strong market presence, merchandising, and attractive value propositions.
• Act as liaison between partners and other Travelocity functional areas to train and educate partners on the various Travelocity tools, connectivity solutions, payment and billing alternatives and other partner facing.

• Responsible for APAC Partner Marketing merchandising strategy for the North America point of sale.
• Support and implement complex merchandising programs and seasonal campaigns.
• Maximize revenue by closely working with the Media Sales team, all International Partner Marketing teams, and the Travelocity Hotels and Packaging team.
• Develop and maintain regular and consistent partner contact at the property, corporate, and DMO levels.
• Maximize revenue by closely working with the Media Sales team, International Partner Marketing teams, and the Travelocity Hotels and Packaging team.
• Analyze consumer behavior in order to maximize product placement in merchandising campaigns.

• Monitored and analyzed sales reports to track progress and performance of partners and markets.
• Secure and negotiate competitive rates and inventory to meet room night targets, including peak periods.
• Created and distributed reporting tools used companywide.
• Built strong relationships and identifies opportunities to promote partner accounts.
• Consistently hit all personal and business goals.
• Developed and executed plans for meeting market demand.

• Secure and negotiate competitive rates and inventory to meet room night targets, including peak periods.
• Created and distributed reporting tools used companywide.
• Built strong relationships and identifies opportunities to promote partner accounts.
• Consistently hit all personal and business goals.
• Developed and executed plans for meeting market demand.

• Secure and negotiate competitive rates and inventory to meet room night targets, including peak periods.
• Developed rapport with partners to maintain ongoing relationship, reporting, analysis and training.
• Support the team by training partners on the extranet and troubleshooting for all Travelocity channels.
• Provide merchandizing support including collating & submitting Merchandising.
• Principal liaison with Hotel Operations departments to address partner set up related or technical issues.
• Train allocation partners on all aspects of extranet interface.

Ba, Economics

Hospitality Management