Rob Shipp Email & Phone Number

Fort Washington, MD, US

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

Negotiated client contracts, performance fees, and logistics. Executed promotional tactics, including procurement of radio play, print and television advertisements, and all social media. Established and fostered relationships with radio station executives, venue owners, and media contacts. Coordinated all aspects of shows and appearances, including.

Bethesda, Maryland, United States

Washington D.C. Metro Area

Washington D.C. Metro Area

Largo, MD

Lanham, MD

Managed the activities of a team of 32 Field Service Specialists to ensure high level of productivity and customer satisfaction while controlling internal costs on a daily basis. Worked within management structure to build a productive team, set goals, and improved on what was once the worst office in the company. Met with direct reports on a weekly basis.

Baltimore, MD

Worked as a Contract Project Manager for the Centers for Medicare and Medicaid Services (CMS). Presented weekly updates and reported on project status, business development opportunities, and risks. Reviewed and audited team deliverables to ensure timely delivery and upload onto SharePoint and other document repositories as outlined in the statement of.

Managed 100% of the domestic and international catering and concierge services for the corporation in the region. Directed necessary resources, set priorities, and assisted as necessary to ensure the efficient and effective operation of all functional areas. Managed staff of twenty and oversaw all hiring, training, and termination of all employees. Lead.

Participated in all day-to-day operations, including handling of client services, administering work flow to employees across levels, upholding FDA regulations, and financial accounting. Supervised evening staff and ensure highest quality standards achieved for client needs. Improved sales and marketing strategies, including regular interface with.

Merrifield, VA

Completed account transfers and payment per member’s request. Identified and suggested the best solutions and answered the member’s inquiries about their accounts. Offered and suggested NFCU products and services that fit the member’s needs. Counseled delinquent members in regards to all of their loans, credit cards, and mortgage accounts. Kept accurate.

Mclean, VA

Provided optimum customer service in establishment that; patrons during peak business hours. Trained bartenders in client relations skills, money transactions, and conflict resolution aimed to raise productivity. Ordered equipment and supplies, kept accurate inventory, and maintained integrity and accuracy of register