Rob Smith Email and Phone Number
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I am a technology leadership executive who specializes in infrastructure and operations and technology strategic planning. I have led teams of systems, networks, and database architects to bring the transformational power of technology to organizations. Having worked as a trainer, consultant, and member of leadership teams in local, regional, and global organizations, higher education, energy, engineering, and aerospace, I have a track record of evaluating new technologies against traditional, entrenched ones. I have successes in reducing the datacenter footprint, increasing investments in virtualization and cloud infrastructure, optimizing service contracts, establishing a business continuity strategy, and improving customer support:>>Rethinking enterprise storage and achieving a 70% adoption rate in the first week with cloud storage. >>Designing a server virtualization solution, including system storage and enterprise backup, with the potential to save significant capital money over five years.>>Refining the end user computing experience while maintaining strong network security.>>Consolidating a global identity management and messaging system after mergers and acquisitions.I am an approachable, thoughtful manager who instills similar goals and values in the teams I manage. I want my teams to be open, collaborative, and willing to affect directly the satisfaction of the people who use our technology. Together, we champion technology evolution in the places where we work.
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Director Of It InfrastructureWake Forest UniversityCharlotte, Nc, Us
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Director Of It InfrastructureWake Forest University Mar 2017 - PresentWinston-Salem, Nc, Us
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Director Of Systems & NetworksDavidson College Mar 2006 - Feb 2017Davidson, North Carolina, UsManaged a team of ten to provide 24x7x365 support for core IT infrastructure, enterprise systems, and users. Portfolio included data centers, internet and wide area network connectivity, on-premises wiring and switching, network security, identity services, cloud solutions, servers, storage, Wi-Fi access, telecommunications, cable TV, enterprise applications, database management, and third-level user support.Leveraged network infrastructure and identity management to integrate cloud services with local services. Managed annual infrastructure budget of approximately $2 million by constantly evaluating new technologies against traditional, entrenched ones: investing in Wi-Fi technology over wired connections; new strategies for backup and business continuity over tape backup; cloud email over local email servers.As a member of the leadership team, participated in IT governance and policy, sat on academic, website, policy, and hiring committees, and contributed to technology strategic planning. Worked with industry/vendor partners and campus constituents to implement new systems. -
Principal ConsultantBroad Street Networks 2000 - 2006Led or participated in Microsoft Active Directory design, Windows server implementation, global messaging services design, and global infrastructure for organizations including Goodrich Corporation, Billy Graham Evangelistic Association, Carolina Panthers, J. A. Jones, Lockwood Greene Engineers, Davidson College, Charlotte-Mecklenburg 911 Service, Samaritan’s Purse, Duke Energy, and Heery International.Specialized in architecting and designing Windows services for large organizations during the merger and acquisition phase of the early 2000s. Led customer teams in deploying, re-deploying, or optimizing identity management and messaging services for regional, national, and global customers.
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Training Manager, Senior ConsultantCarlson Compute 1991 - 2000Developed and led systems-level adult technology education program on Lotus, Novell, Microsoft platforms; supervised and hired instructors and consultants; managed consulting engagements.Team consistently led in customer satisfaction and revenue generation, responsible for 75% of overall revenue from all sources.Developed a unique system for tracking employee performance to support merit-based compensation and overall performance management. Re-located offices, bringing 10 new classrooms online over a weekend.
Rob Smith Skills
Rob Smith Education Details
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University Of South CarolinaJournalism -
William & MaryEnglish Language And Literature/Letters
Frequently Asked Questions about Rob Smith
What company does Rob Smith work for?
Rob Smith works for Wake Forest University
What is Rob Smith's role at the current company?
Rob Smith's current role is Director of IT Infrastructure.
What is Rob Smith's email address?
Rob Smith's email address is ro****@****son.edu
What is Rob Smith's direct phone number?
Rob Smith's direct phone number is +170489*****
What schools did Rob Smith attend?
Rob Smith attended University Of South Carolina, William & Mary.
What skills is Rob Smith known for?
Rob Smith has skills like Higher Education, Information Technology, Team Building, Public Speaking, Leadership, Technology Integration, Management, Training, Strategic Planning, Customer Service, Network Architecture, Data Center Architecture.
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