• Call Center Representative working on behalf of the Indiana State Department of Health. • Case investigator working on the Indiana COVID Contact Tracing Program. • Additionally, helping to get those eligible signed up for the COVID Vaccination.

• Implementation consultant leveraging Crowe’s patented financial reporting technology Revenue Cycle Analytics (RCA) software platform.• Utilized strong analytical skills to help clients identify and solve problems. Responsible for Data validation of historical financial files provided by client while working within a team of healthcare consultants. • Identifying trends and issues through detailed data analysis, understanding of data design and management of the end user Implementation process.Revenue Cycle Analytics

• Core member of Bayer's Informatics Consulting Services Team supporting start-up and adoption services around Bayer’s Radiology Quality Management System. • Responsible for customer implementations of Bayer’s Radimetrics Enterprise Platform (Computed Tomography (CT), Dose Management & Analytics).• Identify clinical practice workflows and process improvement opportunities, and provide leadership and guidance to define platform and process requirements to optimize system performance and technology utilization by clinical practitioners – including quality care management, compliance and deep data analysis. • Provide post-sales support to manage ongoing client relationships (including setup and customization, project management, client training and usage) by coordinating internal and external stakeholders and partnering with cross functional teams to develop optimized implementation solutions, revenue maximizing opportunities and to achieve client/team/organization performance goals. • Member of core clinical due diligence team responsible for integration of 30 person $35M international informatics technology/services subsidiary (pioneering radiation dose software application platform).• Helped develop professional services training and implementation program to scale global informatics organization to 50 people.• Personally trained and mentored former Medical Device Support Team members in developing informatics skills and certifications while still personally managing key accounts.• Piloted data validation program leading to Implementation Team’s valuable rotational program in support of adjacent technical team.

• Selected as part of a 5 person worldwide Informatics launch team representing new strategic direction for Medrad, Inc.• Responsible for revenue recognition, implementation, and training of server based information and data collection system that automates critical client information analysis and documentation.• Provide customer facing adoption/consultative services (launch, Implement, Install and In-service) to support ongoing professional service offerings including data analysis, operational intelligence and clinical decision-making.• Support physicians, clinicians, health care workers, affiliates and partners by providing continuous support, troubleshooting and identifying opportunities for clinical information system improvements.

• Customer facing pre- and post-sales delivery of clinical training for specialized radiology device medical equipment.• Provided ongoing clinical support to strengthen customer relationships and key accounts. • Managed multiple hospitals and imaging facilities in Northern California territory representing $3M in recurring annual sales.• Supported $10M annually in new business development. • Routinely acknowledged for collaborative efforts with adjacent internal and external service organizations to achieve maximum incremental revenue.• Received annual Over Quota Award 8 years in a row.

• Performed all aspects of Magnetic Resonance Imaging exams on inpatients and outpatients and post-processing of images in transition to Radiologists.• Managed patient care duties within department.

• Supported Radiographic imaging procedures in pediatric Radiology department including post processing imaging and portable imaging in operating room and intensive care units.