Rob Smith Email & Phone Number

Sheffield, Gb

London, England, United Kingdom

• Managed a large team of testers across multiple time zones, implementing automation testing with tools like Playwright, Cypress, and Selenium.• Streamlined testing processes across 10+ products, focusing on improving overall product quality through a combination of automated and manual testing.• Developed staff skills in various testing areas such as Performance, Accessibility, and Security.

Leeds, United Kingdom

• Transitioned testing team from spreadsheets and Waterfall to TFS and Azure DevOps.• Managed a sprint team for 8 years which included managing all ceremonies and ensuring the team we able to concentrate on the work. Made a number of improvements to working practices to reduce inefficeincy that were used across all the teams. This was mainly using Scrum methodology but have also used Kanban for a period. • Worked closely with internal and external stakeholders to make sure a smooth process of delivering completed features and development that was fit for purpose and on time and met customers expectations. • Managed testing strategies, identified skills gaps, and implemented automation testing with Selenium and Cypress.• Developed a testing skills framework for all testers to aspire to meet through day to day work and training.• Introduced API testing using SOAPUI and then Postman and Performance testing using JMeter.• Ensured ISO9001 compliance and trained staff in key testing processes.

• Developed the organization's test strategy and all related documentation, including test plans and incident reporting.• Managed the implementation of performance testing and automated functional testing tools.• Currently overseeing hardware and software projects, such as data center migration at Rotherham Brought Together (RBT).

Managed a team of 15 staff who administered and tested Revenues and Benefits software systems.Managed the beta - testing of releases for an electronic document management system on behalf of the software vendor (Civica) for 5 years.Managed the system testing of releases for a Revenues and Benefits software application (Northgate).Created the test documentation for testing releases including test plans, test procedures, test cases, test results and test summary reports to be completed by the team.Managed post - release lessons learned meetings.Provided feedback to third party software suppliers at lessons learned meetings (2004 - present). Managed software improvement group meetings within the organisation.Controlled and monitored the logging of software defects to third party software suppliers through to successful resolution.

• Managed a team at Rotherham Borough Council to test and implement Revenues & Benefits software releases.• Oversaw the scanning of documents onto an Electronic Document Management application for efficient record-keeping.• Generated management reports on Revenues & Benefits applications to track progress and identify areas for improvement.

Set up and administered an Electronic Document Management system including user and security access, document templates, workflow and reporting requirements. Managed a team of scanning staff.Created and ran SQL reports on Oracle and SQL databases for Revenues and Benefits managers using Seagate Crystal Reports, Business Objects and SQLPLUS.Created test scripts for testing software releases.Executed tests and documented tests of software releases on behalf of third party suppliers.Logged bug reports on behalf of the organisation with third party suppliers and re - tested where appropriate fixes were deployed.

Bachelor'S Degree, History And Politics, 2:2

Activities and Societies: Football

Ba (Honours), History And Politics

Activities and Societies: University Football