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Robert Smith Iii Email & Phone Number

Program Administrator at U.S. Department of State
Location: Bloomington, Indiana, United States 9 work roles 1 school
1 work email found @envisagenow.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
U.S. Department of State
Role
Program Administrator
Location
Bloomington, Indiana, United States
Company size
37609 employees

Who is Robert Smith Iii? Overview

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Robert Smith Iii is listed as Program Administrator at U.S. Department of State, a company with 37609 employees, based in Bloomington, Indiana, United States. AeroLeads shows a work email signal at envisagenow.com and a matched LinkedIn profile for Robert Smith Iii.

Robert Smith Iii previously worked as Security Program Information Administrator at Overseas Protective Operations - Dos and Founder at Timesmith. Robert Smith Iii holds B.S, Business Administration; Marketing, Direct Admit from Indiana University - Kelley School Of Business.

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Email format at U.S. Department of State

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*@envisagenow.com
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Profile bio

About Robert Smith Iii

My views and opinions about time management and general wisdom around work and life are my own! 😄Experienced CSM and digital transformation leader for public sector at the state and federal level. Overseen $5 mil in technology projects in addition to $3 million in ARR of our most strategic accounts. Led team in adoption, upsell, and health metrics. 🎆 CSM - During my time as a CSM, I became our go-to for signature customers between $500,000 and $2 mil ARR. I am skilled at developing relationships and business process understanding which enables me to become a trusted advisor of business and technical stakeholders. I then proactively align our product with customer's business needs which leads to healthy renewals and record expansions (exceeded net retention goal by 30%). 🧑🏼‍🔧 Partnerships and Product - I partnered with implementation and sales to oversee onboarding through contract renewal and expansion. I also orchestrated technical resources for many cloud hosting and feature development projects worth $3 mil.⚙️ Initiatives - I created a custom project management approach that led to record net retention, upsell, and customer health metrics. The same approach helped each person on my team get a day back per week from administrative burden and increased customer health overall. I also installed a ROI tracker that led to 50% purple/referral clients and multiple promotions for customer stakeholders, which was so fun! To streamline internal processes with CS, Sales, and leadership, I partnered with a consultant to implement Salesforce and taught it to our 30-person CS department.🧐 About me - I am driven and thoughtful; the result is process-oriented solutions to decades-old problems internally and externally. You can always catch me pouring over my planner with some coffee and figuring out how to make things work better!

Listed skills include Nonprofits, Public Speaking, Social Media, Leadership, and 20 others.

Current workplace

Robert Smith Iii's current company

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U.S. Department of State
U.S. Department Of State
Program Administrator
Washington, DC, US
Website
state.gov
Employees
37609
AeroLeads page
Company profile
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9 roles

Robert Smith Iii work experience

A career timeline built from the work history available for this profile.

Security Program Information Administrator

Current
Overseas Protective Operations - Dos
Oct 2024 - Present

Founder

Current
Timesmith

Our mission is to change tech office culture in the US from reactive to intentional when it comes to chat and email. This way knowledge workers can make real progress every day without the hustle, anxiety, and unnecessary stress associated with switch tasking.Download the POWER Routine Guide located in my 'Resources' section above to get started.

Nov 2022 - Present

Founder

Extra Work Llc

* Launched service for students to find gig work at local service companies.* Formed an advisory team and handled legal documentation. * Developed a minimum viable product (MVP) app using no-code tools, engaging in extensive customer interviews to refine product market fit.* Created detailed financial and marketing plans for 12 months, emphasizing the.

May 2023 - Aug 2024

Enterprise Customer Success Manager

Vector Solutions

Tampa, FL, US

* Owned relationship with our largest client in addition to other enterprise clients; $2.8 mil total ARR.* Led CSM team in cloud upsells from on-prem; $1 mil in ARR added.* 30% above net retention goal; $1 mil upsells in one year (record for department).* Red customers go-to: 80% save rate; 50% became referral sources.* Oversaw roadmap through.

Sep 2021 - May 2023

Customer Success Manager

Vector Solutions

Tampa, FL, US

* Oversaw $1 mil ARR.* Consistently beat KPIs by 10-15%+.* Led week-long, on-site trainings increasing adoption by over 50%.

Apr 2020 - Sep 2021

Helpdesk Team Lead

Vector Solutions

Tampa, FL, US

Manned Tier One customer service desk. Fielded bug and outage reports, as well as advised on import and export strategies. Our team was consistently noted as a top reason customers loved our product.* Handled 100+ super user helpdesk requests per month.* Resolved 100 admin-reported/Tier 1 issues per month * Interfaced with Account, DevOps, and QA teams to.

Oct 2018 - Apr 2020

Helpdesk Representative

Vector Solutions

Tampa, FL, US

* Onboarded in 3 months (goal 12-18).* Fielded 100+ tickets per month from super users.* Collaborated with DevOps, QA, and CSMs to prioritize and fix issues and bugs.* Performed complex data transfers and imports.

Jan 2017 - Oct 2018

Account Manager

Leo Learning

Owned e-learning project timeline, customer meetings, and team resource planning. Turned around 6 struggling projects worth nearly $1 million by reorganizing the project schedule, helping shift team culture, and setting up new processes for communicating with client stakeholders.

Apr 2015 - Feb 2016
Team & coworkers

Colleagues at U.S. Department of State

Other employees you can reach at state.gov. View company contacts for 37609 employees →

ME Mohamed Eltayeb, Mba Mohamed Eltayeb, Mba Colleague at U.S. Department Of StateAshburn, Virginia, United States, United States View → BV Brian Van Pay Brian Van Pay Colleague at U.S. Department Of StateWashington, District Of Columbia, United States, United States View → JG Jessica Gumucio Jessica Gumucio Colleague at U.S. Department Of StateCharlotte, North Carolina, United States, United States View → ER Eric Relyea Eric Relyea Colleague at U.S. Department Of StateGreater Richmond Region, United States View → MG Mark Goodman Mark Goodman Colleague at U.S. Department Of StateBethesda, Maryland, United States, United States View → AD Alex Dykstra Alex Dykstra Colleague at U.S. Department Of StateAccra, Greater Accra Region, Ghana, Ghana View → AL Austin Leavitt Austin Leavitt Colleague at U.S. Department Of StatePortsmouth, New Hampshire, United States, United States View → EJ Edi Jurkovic Edi Jurkovic Colleague at U.S. Department Of StateAshburn, Virginia, United States, United States View → MK Matthew K. Matthew K. Colleague at U.S. Department Of StateWashington, District Of Columbia, United States, United States View → HC Henrique Cesar Rollo Henrique Cesar Rollo Colleague at U.S. Department Of StatePorto Alegre, Rio Grande Do Sul, Brazil, Brazil View →
1 education record

Robert Smith Iii education

  • Indiana University - Kelley School Of Business
    Indiana University - Kelley School Of Business
    Direct Admit
FAQ

Frequently asked questions about Robert Smith Iii

Quick answers generated from the profile data available on this page.

What company does Robert Smith Iii work for?

Robert Smith Iii works for U.S. Department of State.

What is Robert Smith Iii's role at U.S. Department of State?

Robert Smith Iii is listed as Program Administrator at U.S. Department of State.

What is Robert Smith Iii's email address?

AeroLeads has found 1 work email signal at @envisagenow.com for Robert Smith Iii at U.S. Department of State.

Where is Robert Smith Iii based?

Robert Smith Iii is based in Bloomington, Indiana, United States while working with U.S. Department of State.

What companies has Robert Smith Iii worked for?

Robert Smith Iii has worked for U.S. Department Of State, Overseas Protective Operations - Dos, Timesmith, Extra Work Llc, and Vector Solutions.

Who are Robert Smith Iii's colleagues at U.S. Department of State?

Robert Smith Iii's colleagues at U.S. Department of State include Mohamed Eltayeb, Mba, Brian Van Pay, Jessica Gumucio, Eric Relyea, and Mark Goodman.

How can I contact Robert Smith Iii?

You can use AeroLeads to view verified contact signals for Robert Smith Iii at U.S. Department of State, including work email, phone, and LinkedIn data when available.

What schools did Robert Smith Iii attend?

Robert Smith Iii holds B.S, Business Administration; Marketing, Direct Admit from Indiana University - Kelley School Of Business.

What skills is Robert Smith Iii known for?

Robert Smith Iii is listed with skills including Nonprofits, Public Speaking, Social Media, Leadership, Photoshop, Marketing, Photography, and Event Planning.

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