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As a Senior Product & Design Manager at TOTVS Labs, I lead the development and management of Carol Platform, a Big Data and Artificial Intelligence platform that enables the creation and deployment of innovative applications for various segments. With over 9 years of experience in product management, I have a strong background in cloud infrastructure, databases, and software development.I am passionate about delivering solutions that meet the needs and expectations of our clients while ensuring high-quality standards and best practices. I collaborate with cross-functional teams, stakeholders, and partners to define requirements, prioritize features, oversee QA activities, and manage project timelines and releases. I also mentor and support my UX and project teams, and implement product board to track key performance indicators and feedback. My goal is to leverage the power of data and AI to transform businesses and industries with Carol Platform (data and AI Platform).
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Senior Product & Design ManagerTotvs Labs Jun 2019 - PresentRaleigh, North Carolina, Us• Define requirement details and priorities with clear input and output in alignment with product requirements, ensuring client satisfaction by providing regular updates and progress.• Develop and manage Big Data and Artificial Intelligence platform for the next generation of applications (its name is Carol platform). Carol is a platform that allows data injection, data transformation through pipelines, and enhance the data with external sources. The platform enables deploying applications on top of the platform, managing the deployment, execution, and resource allocation automatically for apps (web, online, and batch).• Define project timelines, release dates, and manage projects with customers.• Lead UX and project teams, providing support to members, and evaluating work performance.• Oversee QA activities, sprints, deployment schedules, and platform migration processes.• Implemented product indicators to track performance, usage, and custom indicators.• The main point of contact and liaison for the USA and the Brazilian’s framework and segment teams.• Lead the process to make Carol platform compliance with LGPD (Brazilian General Data Protection Regulation) and GDPR.• Lead the product TOTVS Carol Clock-In, from scratch to the launching. TOTVS Carol Clock-In is a mobile product with offline Face Recognition technology to identify employees and register the clock-in and clock-out. The most challenging for this project was the deadline; the product was ready in 4 months. Responsible for the implementation of the first customers (located in the South of America and Central America). Currently, the solution is one of the most successful solutions deployed on top of the platform Carol; it is ready for three languages (English, Portuguese, and Spanish), it has more than 220 customers and it manages about 3 million clockins/month.• Mentoring product managers to assume applications in our growth context, developing more applications on top of the platform Carol. -
Senior Product ManagerTotvs Labs Jan 2018 - Jun 2019Raleigh, North Carolina, Us• Define requirement details and priorities with clear input and output in alignment with product requirements; ensuring client satisfaction by providing regular updates and progress.• Develop and managed Big Data and Artificial Intelligence platform for the new generation of applications defined to support customers and information from various segments.• Oversee QA activities, sprints, deployment schedules and platform migration processes.• Lead UX and project teams; providing support to members and evaluating work performance.• Define project timelines, release dates and manage specific projects to implement solutions.• Implemented product board to note visible product indicators such as performance and usage.• Main point of contact and liaison for the USA and Brazilian’s framework and segment teams.• Identify potential clients within Brazil, develop solutions utilizing new developments and invite clients to contribute to project; ensuring project to resolve clients’ issues and problems.• Coordinate the QA process by automated tests using Selenium and load tests. -
Product ManagerTotvs Labs Oct 2016 - Dec 2017Raleigh, North Carolina, Us• Define requirement details and priorities with clear input and output in alignment with product requirements; ensuring client satisfaction by providing regular updates and progress.• Develop and manage Big Data and Artificial Intelligence platform for the new generation of applications defined to support customers and information from various segments.• Oversee QA activities, sprints, deployment schedules, and platform migration processes.• Lead UX and project teams; providing support to members and evaluating work performance.• Define project timelines, release dates and manage specific projects to implement solutions.• Implemented product board to note visible product indicators such as performance and usage.• The main point of contact and liaison for the USA and the Brazilian’s framework and segment teams.• Identify potential clients within Brazil, develop solutions utilizing new developments and invite clients to contribute to the project; ensuring project to resolve clients’ issues and problems.• Coordinate the QA process by automated tests using Selenium and load tests. -
Product Manager - Fluig DataTotvs Apr 2015 - Oct 2016Sao Paulo, Sp, Br• Define requirement details and priorities with clear input and output in alignment with product requirements; ensuring client satisfaction by providing regular updates and progress.• Develop and manage Big Data and Artificial Intelligence platform for the new generation of applications defined to support customers and information from various segments.• Oversee QA activities, sprints, deployment schedules, and platform migration processes.• Lead UX and project teams; providing support to members and evaluating work performance.• Define project timelines, release dates and manage specific projects to implement solutions.• Implemented product board to note visible product indicators such as performance and usage.• The main point of contact and liaison for the USA and the Brazilian’s framework and segment teams.• Identify potential clients within Brazil, develop solutions utilizing new developments and invite clients to contribute to the project; ensuring project to resolve clients’ issues and problems.• Coordinate the QA process by automated tests using Selenium and load tests. -
Product Manager - Fluig IdentityTotvs Jan 2015 - Mar 2015Sao Paulo, Sp, Br• Led software architecture activities including determining project technology, defining project’s architecture and defining road map in alignment with client’s requirements.• Led cross-functional team within project management; delegated tasks based on priority.• Conducted presentations on new features in relation to products to internal networks.• Oversaw the stabilization of the TSA product- a software that communicates with devices in network (TCP/IP) protocol to access control of employees on the local access (company).• Improved general performance and allowed synchronization of TSA product by analyzing and reviewing web architecture, device communication architecture, software stress simulation.• Strengthened client relations by meeting with clients to resolve problems and selling process.• Led team in workflow and quick views development integrated with HCM product; implemented SSO and provision of users, roles, groups and menu items from TSA product. -
Product Manager - Tsa (Totvs Security Access)Totvs Aug 2010 - Dec 2014Sao Paulo, Sp, Br• Led software architecture activities including determining project technology, defining project’s architecture and defining road map in alignment with client’s requirements.• Led cross-functional team within project management; delegated tasks based on priority.• Conducted presentations on new features in relation to products to internal networks.• Oversaw the stabilization of the TSA product- a software that communicates with devices in network (TCP/IP) protocol to access control of employees on the local access (company).• Improved general performance and allowed synchronization of TSA product by analyzing and reviewing web architecture, device communication architecture, software stress simulation.• Strengthened client relations by meeting with clients to resolve problems and selling process.• Led team in workflow and quick views development integrated with HCM product; implemented SSO and provision of users, roles, groups and menu items from TSA product. -
University ProfessorSociesc Jul 2010 - Mar 2015Joinville, Sc, Br• Taught modules including database, programming for distributed systems, script programming and software development process; validating final projects when required.• Oversaw students pursuing computer engineering, system information and system technology. -
TeacherSoftmap Cursos Aug 2014 - Dec 2014• Conducted Java-specific and programming courses from basic, web to advanced techniques.
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TeacherCftd - Centro De Formação De Talentos Datasul Aug 2006 - Jul 2010• Conducted classes on Java development (JSE), distributed software development, and database development.
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System AnalystDatasul Aug 2004 - Jul 2010Br• Led the technical team; delegated tasks, provided mentoring and evaluated work performance.• Determined architecture of projects by understanding stakeholders’ requirements.• Developed cross-functional teams to provide assistance to clients on products and projects.• Projects: Rexam World Wide Integration Project, MSA Project (Access Security integration). -
Software ProgrammerSociesc Jun 2002 - Aug 2004Br• Developed an Institutional Evaluation System from initial concept through to completion.• Improved site performance by analyzing and reviewing data; ensuring easier site access.• Developed a system to automate account creation and to allow internet access in classrooms.• Pivotal contributions to migrations, report writing, integration, backup control and assistance.
Robson Poffo Skills
Robson Poffo Education Details
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Instituto Superior TupyGestão De Sistemas Produtivos -
DataquestData Scientist -
CourseraMachine Learning -
SenaiComputer Software Engineering -
Instituto Superior TupyImplementação Da Aplicabilidade De Criptosistemas Baseado Em Identidade -
Escola Técnica Tupy (Ett)Processamento De Dados -
Sofia UniversityArtificial Intelligence -
Product SchoolProduct Management
Frequently Asked Questions about Robson Poffo
What company does Robson Poffo work for?
Robson Poffo works for Totvs Labs
What is Robson Poffo's role at the current company?
Robson Poffo's current role is Results-Oriented Senior Product Manager.
What is Robson Poffo's email address?
Robson Poffo's email address is ro****@****tvs.com
What is Robson Poffo's direct phone number?
Robson Poffo's direct phone number is +165093*****
What schools did Robson Poffo attend?
Robson Poffo attended Instituto Superior Tupy, Dataquest, Coursera, Senai, Instituto Superior Tupy, Escola Técnica Tupy (Ett), Sofia University, Product School.
What skills is Robson Poffo known for?
Robson Poffo has skills like Sql, Mysql, Java, Javascript, Php, Uml, Software Development, Jquery, Microsoft Sql Server, Css, Scrum, Itil.
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