SpendFlow is a B2B startup that develops a system to manage company purchase flows. My responsibilities include:- Leading the engineering team to develop scalable software.- Overseeing software development to ensure high quality and timeliness.- Collaborating with product, sales, and support teams to align technical and business objectives.- Providing guidance and mentorship to the technical team.- Implementing agile practices and automated testing.- Managing project schedules and resources.- Integrating new technologies to improve the system.- Facilitating communication among all project stakeholders.

Developer and Technical Team Leader responsible for creating the MGM (Member Get Member) and Rewards module at Mercado Livre, and for integrating it with all teams and business units across Latin America.

- Manage and empower teams through career mentoring, 1:1 feedback, autonomy, and personal development plans.- Serve as a liaison between Business, Product, and Technology departments, facilitating effective and collaborative communication.- Collaborate on strategic alignment by understanding business needs and translating them into viable technological solutions.- Develop and maintain strong relationships with internal and external stakeholders to ensure efficient collaboration throughout the product development lifecycle.Project manage and ensure adherence to deadlines, budgets, and established goals.Continuously seek opportunities for improvement and innovation by identifying market trends and strategically applying them to product development.- Foster a collaborative work culture, encouraging creativity, idea exchange, and team problem-solving.- Contribute to company growth by driving the adoption of development best practices, process optimization, and implementation of efficient solutions.- Stay up-to-date with the latest technologies and trends, applying relevant knowledge to drive innovation and technical excellence within the team.

- Acted as the technical focal point of the squad, providing guidance and technical support to the team, ensuring the quality and consistency of deliveries.- Served as Scrum Master, leading the team in following agile methodology, facilitating ceremonies, and ensuring the adoption of agile principles and practices.- Managed the backlog, ensuring that demands and tasks were clearly defined, prioritized, and refined, guaranteeing visibility and transparency of the work to be done.- Responsible for ensuring the team was aligned with sprint objectives, removing obstacles, and promoting a collaborative and productive environment to achieve established goals within the set timeframe.

- Contributed to the compliance team on PCI delivery, ensuring security requirements were met, providing reliability and compliance with credit card transaction security standards.- Responsible for improving and adding new acquirers, resulting in cost savings for the company by identifying opportunities for integration with new payment acquirers, seeking better rates and conditions, increasing efficiency, and reducing operational costs.- Acted as an architect in creating new solutions, designing and implementing scalable, secure, and high-performance systems, considering functional and non-functional requirements.- Used testing to ensure system integrity, implementing automated tests that verify code functionality and quality, increasing reliability, and facilitating issue identification.- Ensured clean code, following key SOLID principles, clean code, and design patterns, writing readable, modular, maintainable code, adhering to best programming practices, and promoting code quality and sustainability.

- Developed a tabulation system that integrates with dialers, providing a comprehensive and organized view of interactions, optimizing productivity, and facilitating customer interaction tracking.- Created a multichannel system covering various communication platforms, such as WhatsApp, SMS, email, chat, and Telegram, enabling flexible and efficient customer interactions across different channels, providing an integrated and consistent experience.- Developed a multimedia system integrating with popular social media platforms, like Facebook, Instagram, LinkedIn, and Twitter, allowing centralized management and content sharing, facilitating public interaction on social networks.- Created customer service bots for various communication channels, enabling the company to offer automated and immediate support, improving operational efficiency, providing quick and accurate responses, and freeing up resources for more complex and specialized tasks.

- Developed a Data Enrichment and Lead Generation System for call centers, providing additional and updated information about clients and potential clients, optimizing sales and marketing strategies.- Created a Bulk SMS and Email Sending System and Gateway, enabling large-scale communications to a user base, increasing the efficiency of marketing and communication campaigns.- Automated internal processes, including creating automated reports and efficiently extracting data, reducing dependency on manual tasks and increasing team productivity.- Developed customized internal systems, meeting specific organizational needs, providing efficient solutions adapted to the company's internal processes.