Commercial Director with over 15 years of B2B experience, focused on developing sales teams and leading large technical and commercial projects. Throughout my career, I have had the opportunity to lead the areas of Sales, Enablement, Order Processing, and Customer Service, performing activities such as team formation and development, management, budget planning, recruitment, selection, training, and follow-up.I hold an MBA in Business Management from FGV (Fundação Getúlio Vargas), bachelor’s degree in Industrial Automation Technology from Faculdade Carlos Drummond de Andrade, and a second degree in Business Administration from SENAC (Serviço Nacional de Aprendizagem Comercial).Experienced in working with large customers from various sectors, including General Motors, GROB, Siemens, Alfa Laval, Gestamp, AB Inbev (Ambev), JBS, BRF, Usiminas, Vale, WEG, Mayekawa, Confab, and Mecalor.Led projects for the implementation of Salesforce CRM in Brazil, inside sales, automated order processing with Esker, email management system with eGain, business intelligence initiatives using Qlik Sense, QlikView, Power BI, BPMS, and the BSC (Balanced Scorecard) methodology. Additionally, I supported the implementation and management of the ERP SAP system and other internal support systems.International business experience with more than 50 countries and business trips to Germany, United States of America, United Kingdom (UK) and Mexico.I am a volunteer at Amigos do Bem, participating in campaigns and social initiatives focused on promoting transformation and opportunities for underserved communities in northeastern BrazilFluent in English, Spanish, and Portuguese, with intermediate proficiency in German.
Listed skills include Automation, Crm, Industrial Engineering, Plc, and 42 others.