Rob Stahly Email & Phone Number

Portland, OR, US

Geffen Mesher is one of the nation’s largest public accounting firms. The firm has a long history of supporting the lives, plans, and goals of people – those we serve and those who call the firm home.Reporting directly to the Chief Executive Officer (CEO), the COO oversees and improves the firm’s strategy, operations, efficiency, policies, and procedures..

• Engage executive leadership teams of professional services organizations to create strategies and operational execution that enable companies to break through to their next level of maturity in the corporate lifecycle.
• Developed and executed an executive engagement program in a $50M US-based strategy, product design and software development company. The firm exited successfully via strategic acquisition within 12 months.
• Established a management system that enabled a nearshore application development company to triple revenue in less than 12 months ($2.5M to $7.5M) and improve client satisfaction simultaneously.
• Conducted a senior executive strategic planning session with a $1B family-owned company to harness existing resources and competencies to pivot to a growing market segment.
• Hired by the owner of an SAP specialty firm to assess its potential strategies, focus the company on the right goals, and prioritize initiatives that will yield the fastest sustainable growth curve, with the minimum.

Beaverton, OR, US

• Spearheaded transformation of Client Operations teams to drive client retention and growth. Employed Change Management techniques to successfully reorganize departments, implement a comprehensive technology overhaul.
• Dramatically increased client satisfaction and captured 97% of client renewal opportunities, signing deals worth over $30M.
• We achieved best-in-class employee retention with only 2% regrettable turnover on the way to earning national recognition for the Most Improved Employee Satisfaction by an independent vendor (Tiny Pulse by Limeade).
• Modernized technology and retired legacy systems, saving hundreds of thousands per year of recurring expenses.

Baltimore, Maryland, US

• Led Delivery and Business Development Operations of a workforce data sciences company that became one of the fastest-growing professional services companies in the United States. Oversaw dozens of innovative digital.
• Elevated the company from a niche regional player into a full-service software delivery company that grew revenue from $1.5M to $32M in less than four years and accelerated revenue growth to $100M in two more years.
• Divisional COO accountable for managing a $58M P&L and staff of 200 consultants and employees – and delivered 38% growth in a single year.
• Architected an Agile Solution Delivery Framework and successfully delivered 100% of client-facing projects for three consecutive years.
• Created a Standardized Integrations Playbook for acquisition targets and directly managed two integrations that achieved 130% of revenue goals and 115% of gross margin targets.
• Led Corporate Development and owned the strategic planning processes using the Objectives and Key Results (OKR) framework.

US

• Led the Health Plan segment to become the fastest growing segment of the business. Established the Project Center of Excellence and built teams of Implementation Consultants and Project Managers that successfully.
• Turned around the implementation of a SaaS platform to the largest health plan in the nation that serves 100M people. Personally sold $3M in add-on services.
• Established a vision and created the Project Center of Excellence that annually delivers $30M+ in projects. Project Management efficiency jumped more than 20% in the first year.
• Inventor and Product Manager of a SaaS configuration tool that improved implementation efficiency by 20% and accelerated revenue recognition by 25%, including moving $9M forward in the first quarter.

Hunt Valley, MD, US

• The fourth employee in a bootstrapped company that provides financial services customer support to higher education and healthcare. Accountable for Operations, Client Services, IT, and Training. Full responsibility for.
• Achieved consistent profitability within 1 year and grew revenue 30%+ for five consecutive years. 2021 marks the 20th consecutive year of profitability.
• Created a new service that grew to become 70% of annual revenue and 75% of profits.
• Created training, mentoring, and performance management frameworks for a stable workforce that profitably grew to 70 people.

Hanover, Maryland, US

• Executive Consultant for strategic organizational improvement and digital transformation.
• Spearheaded corporate strategy to create alignment across four operating companies and Shared Services, which improved successful IT delivery by 400% in 6 months.
• Defined Key Performance Indicators (KPIs), created data quality mechanisms, and designed dashboards to deliver the metrics to every level of management nationwide.
• Developed and led the Continuous Improvement and Best Practices program.Conducted competitive research and delivered analyses to executive leadership.

Master Of Business Administration (M.B.A.), Management Information Systems

Master'S Certificate, Business Analytics

Master Certificate, It/Is Project Management

Doctorate I/O Psychology Curriculum, Motivation And Work Behavior

Bachelor Of Arts, Industrial/Organizational Psychology