Program Manager
• Project Management: Project Manager for new product development projects from initial definition through design, validation, qualification and release to production for custom programs for Hard Disk Drive accounts. • Project Planning: Developed project plans in MS Project to align development activities with customer timelines. Worked with functional managers to secure required resources. • Team Leadership: Led diverse cross-functional product development teams (local and remote) to execute to schedules and commitments. Monitored programs and drove actions with internal teams to ensure project deliverables achieved per plan.• Risk Management: Identified project risk factors and proactively developed effective mitigation plans. Escalated issues as needed.• Budget Management: Managed project budgets from $1million to $10+million. Ensured R&D expenses aligned to plan, variances tracked, and financial goals met.• Customer Relationship Management: Established and managed customer relationships with engineering, materials management, and quality representatives. Negotiated commitments and deliverables. Consistently recognized for providing excellent customer service. • Supplier Management: Negotiated cycle time commitments with internal manufacturing and external subcontractors to meet schedules. Reduced cost of prototype builds by 25% through supplier negotiation and effective planning. • Communication: Provided timely and concise communication updates to customer and internal stakeholders including senior leadership on project status, risks, and key actions. • Process Improvement: Contributor to process improvement team which streamlined product development process resulting in higher quality products and improved time to market due to fewer revisions.
