As a Strategic Advisor (East), I am dedicated to guiding top-level executives through the complex landscape of modern technology with customized solutions that drive efficiency and competitiveness. With a focus on AI, data infrastructure, cybersecurity, and cloud environments, my role is to ensure your technology investments align perfectly with your strategic goals.

Supporting the Enterprise Architecture team in the East who are focused on helping our Fortune 1000 and Global clients navigate the technical options available to them. Assisting our clients in developing the technological architectures that will deliver the business outcomes they require to be successful.

Stratascale, an SHI company, brings together the benefits of three decades’ experience of delivering the very best technologies with a fresh consultative approach to designing, delivering and supporting the technology you need to transform your business. We call it Digital Agility.

Field CTO with Cloud and Virtualization focus around technologies such as VMware, Amazon Web Services (AWS), Microsoft Azure, Google Cloud, Automation, APIs, Kubernetes (K8s), containers, and more.

Provides high-level technical expertise in support of pre-sales activities in the Florida market. Assists in the analysis, design and development of fully integrated technology solutions. Technical emphasis on hardware capabilities, software requirements and systems integration. Makes technical and sales presentations to customer's technical staff and senior management. Understands competitive technology and business applications within the market. Assists in the development of responses to customer requests and proposals as required. Conducts research, answers questions and removes objections that arise in sales campaigns.

Perform advisory, business intelligence and implementation services to address manufacturing, financial, human resources, customer relationship management, supply chain, and other business needs throughout the enterprise with the full suite of SAP Business Objects products.

Ensured that VERITAS customers receive professional and helpful responses to their support requests. Continually participated in building the capability and capacity of the technical support organization. Contributed to the development and improvement of VERITAS products. Other duties and responsibilities:Resolve very complex or previously unknown problems requiring high level technical expertise and business acumenRecreate customer environments and problems to aid in troubleshooting/case resolutionFunction as the Technical Support liaison with VERITAS EngineeringConsult with management in directing resolution of critical customer situationsCollaborate with VERITAS Partners and vendors to resolve multi-vendor issuesActs as an escalation point for Frontline TSEs and TSEs from select satellite officesDocument resolutions in accordance with Knowledge Management practicesAuthor/Edit TechNotes and TechAlertsContinuous development of industry, technology, business and leadership skillsProvide Probable Cause Analysis (PCA); ensures information is captured for Knowledge repositoryDetermine and communicate recommendations on Support readiness for new products and featuresParticipates in pre-release product analysis and beta programsProvide feedback to improve product quality/functionalityMay require travel to international/domestic sitesParticipates in the technical screening and interviewing of potential candidatesConsults with Support management on continuous process improvement and process reengineeringParticipates in process planning and makes recommendations for improvementsPromotes the technical and professional development of others. Acts as a mentor to other engineersDevelops informal or semi-formal training and delivers to other TSEs (i.e. Brown bag sessions)Represent Technical Support at company and customer events such as Vision, Cutting Edge, user forums, partner visits