Supported diverse digital marketing initiatives, primarily for pharmaceutical and state and federal government clients, including USPS and the US Army. Coordinated technical requirements across global developer teams, overseeing multiple projects simultaneously. Managed both physical and cloud-based servers on platforms like Azure, RackSpace, and AWS, administering comprehensive hosting environments; from network administration, OS-level maintenance, and web hosting software. Site platforms included Developer-created projects as well as content management systems, with a focus on WordPress and Drupal. Oversaw Digital Marketing Platforms such as Salesforce Marketing Cloud, and handling content management and frontend development, including email and banner creation.• Successfully managed hosting for USPS projects for nearly a decade, overseeing numerous WordPress and Acquia Drupal sites hosted on AWS and RackSpace cloud infrastructure. Hundreds of projects ranging from banner and email campaigns to microsites to large B2B and B2C marketing platforms.• Spearheaded initiatives to improve and modernize hosting platforms for many clients, with a focus on improving user experiences, security, and streamlining developer lifecycle and reducing complexity and time to project completion. These initiatives included multiple Drupal site upgrades and transitions to Acquia, site migrations to Vercel, and a shift from in-house servers to cloud-based hosting solutions.• Introduced DevOps methodologies, including continuous integration, to support development across diverse environments, automating processes to reduce release times, consolidate client hosting environments, cut costs, and enhance site performance metrics.• Initiated responsive code standards for email development, expanding mobile responsiveness for numerous clients This contributed to an improved user experience, better ADA compliance, as well as enhanced developer team efficiency.

Oversaw PeopleSoft Billing, Financials, Human Resources, and EPM application and web servers. Managed cross-platform servers for both Production and Development, handling various application versions such as PeopleTools, WebSphere, and WebLogic. Offered around-the-clock Production Support and daytime assistance for multiple instances across Development, Quality Assurance, and Testing environments. Collaborated with vendors, developers, and IT support groups to maintain optimal performance, availability, and user experience for business users.• Spearheaded improvement of Disaster Recovery procedures for PeopleSoft Financials, Billing, and EPM applications and websites, implementing backup processes to mirror data between live and standby servers across multiple data center locations.• Orchestrated migration of Human Resources from in-house applications to Linux PeopleSoft servers, achieving unified user experience while consolidating resources and minimizing costs.

Production Support for Dow Jones web sites including WSJ.com, Barrons.com, MarketWatch.com, and Factiva.com; monitoring hardware, software, and network performance in a multi-platform, 24/7 environment. Consistently met SLA requirements for problem detection, recovery, and notification. Oversaw communications between Customer Service, Technical Support, and Management. Implemented regular software maintenance and upgrades, adhering to the guidelines of established Change Control policies.