Rob Tilton Email & Phone Number

Responsible for all aspects of facilities maintenance and IT support for staff.

Design, develop and launch web sites for varying industries (restaurant, retail, small business).• Developed modest service center; included web hosting, email set up and service and sitemaintenance.• Marketed and sold WebPc service to businesses on the North Shore.

Re-developed online eBay store for the sale of slow moving inventory to end user customer.• Cultivated eBay business to sustain over $25,000.00 per month in revenue through creative auctioningstrategies and increasing positive online feedback as marketing approach.• Responsible for processing online orders, including billing, shipping and RMA’s.• Responsible for training assistant• Worked directly with other sales managers in selling product

Manage all day-to-day accounting functions including A/P, A/R, payroll and expense reporting• Manage all human resource functions including insurance and 401(k) plan• Prepare weekly cash flow reports and manage timesheet tracking

Responsible for all accounting functions for six separate corporations including A/R, A/P, Payroll,bank reconciliations and fixed assets with all work performed in QuickBooks Pro.• Perform all IT related activities including email set-up, PC maintenance and various other related tasks• Responsible for coordinating reimbursement for over five hundred individuals weekly forMassachusetts Job Search Program. .

Successfully managed operations for multi-million dollar international computer wholesale business.• Coordinated all domestic air and ground transport, as well as, all import and export of freight tradingpartners in the USA, Europe, Asia and Latin America.• Reduced overall freight costs by more than 20% by streamlining carrier choices and negotiating lowerfreight rates.• Developed online eBay store for the sale of slow moving inventory to end user customer.• Cultivated eBay business to sustain over $25,000.00 per month in revenue through creative auctioningstrategies and increasing positive online feedback as marketing approach.• Managed all day-to-day order processing and accounting functions (audited transactions inQuickBooks and Trade 24/7 inventory management systems).• Accountable for all customer service requests including RMA’s, shipment tracking and technicalquestions regarding product.

Responsible for overseeing all daily operations.• Trained and supervised staff.• Performed all levels of restaurant work including waiter, bartender and chef.

Assisted in installation of Artisoft TeleVantage Phone System at customer locations.• Provided customer technical support for hardware and software configurations.• Managed the scheduling of technician service calls.• Responsible for maintaining vendor relationships and costs reductions pertaining to their service.• Coordinated and executed all import and export of domestic freight.