Raphael Bueno Email & Phone Number

São Paulo, São Paulo, Brasil

As an accomplished MES System Analyst at Cargill, serving as a Subject Matter Expert (SME) and catering to the LATAM region in various specialized applications:• Automated Scale RDS (MES):Responsible for overseeing and implementing automatic weighing systems for vehicles and train wagons, utilizing technologies such as Axis cameras, Barcode Scanners, LED displays, presence sensors, PLC communication, and performing maintenance on the Oracle database and IoT devices.• Genetec Security Desk:In charge of CCTV and access control through Genetec Security Desk. I handle maintenance on the Config Tool and collaborate extensively with local teams in managing cameras and access controls.• Carguero:Actively involved in the freight negotiation joint venture known as Carguero. I play a crucial role in maintaining the database and maintain continuous communication with the Vendor.Additionally, I am part of the OSC and Formulation team, managing an extensive portfolio with over 40 global business and MES applications, involved in project development, handling change requests, and incident administration with a 99% fidelity to the SLA proposed by the partner. I am available on an on-call basis to provide scalable support, ensuring efficiency and operational excellence on all fronts.

Piracicaba E Região, Brasil

Piracicaba E Região, Brasil

Working as a MES Support Analyst for Hyundai Motor Group at the company's factory in Piracicaba, SP, where the HB20 model is produced, is my primary role. I am responsible for monitoring the production line using Hyundai's systems. Our team collaborates with the maintenance and production teams (PCP) to oversee all the systems that control the production line. We offer support to the four main shops in the company, namely the Assembly Shop, Paint Shop, Welding Shop, and Stamping Shop.In my role, I have acquired knowledge and expertise in the following areas:MES Systems (Manufacturing Execution Systems; SCADA; IO; Daemon; PLC; ioT): I am well-versed in the utilization of MES systems, which play a crucial role in managing and optimizing the manufacturing processes. These systems ensure seamless coordination between different departments and enhance overall efficiency.Automotive Production Line: Through my work, I have gained a deep understanding of the automotive production line. I am familiar with the various stages involved in the manufacturing process, from assembly and welding to painting and stamping. This knowledge allows me to effectively monitor and troubleshoot issues that may arise.It is worth mentioning that most of the systems utilized within the company are internally developed by our own team. This allows us to tailor the software and tools specifically to our needs and ensure they align with Hyundai's manufacturing processes.

Piracicaba E Região, Brasil

During my 9-month tenure at Bom Peixe Group, I actively contributed to the growth of the company's IT sector. As the company had been expanding for over a year, I had the opportunity to work with various technologies and systems that greatly enhanced my professional development.Key areas of knowledge I gained during my time at Bom Peixe Group include:Team Development: I played a significant role in the team development process, assuming key responsibilities and honing my leadership and communication skills.Totvs Logix 10 System: Proficiency in the Totvs Logix 10 system, an ERP solution that optimizes various business functions such as finance, inventory, sales, and production.GLPI Tickets System: Hands-on experience with the GLPI ticketing system, ensuring efficient IT service management and prompt resolution of user inquiries.Top Data Access Control System: Knowledge in implementing and managing the Top Data access control system, which ensures security and restrictions for physical access to sensitive areas.CFTV System: Practical experience with the CFTV system for surveillance and monitoring critical areas, maintaining a secure environment.Omnilink System: Proficiency in working with the Omnilink system, a fleet management and tracking solution that optimizes logistics operations.Leucotron Phone System: Familiarity with the Leucotron phone system, facilitating internal and external communication within the organization.Canon Laser Printers: Expertise in maintaining and optimizing Canon laser printers, crucial for generating essential documentation and reports.The knowledge and skills acquired during my time at Bom Peixe Group have equipped me to contribute effectively to similar IT environments in the future.

Piracicaba E Região, Brasil

Support for users of Caterpillar company involving software, hardware and replacement of personal computers with focus on goals.

Piracicaba E Região, Brasil

User support involving software, hardware and telephony. Exclusive attention to the environment of the plant ArcelorMittal Piracicaba, with remote support to the state Paraná using remote desktop support and on-site units in Rio das Pedras and Iracemápolis. Inventory management, incidents and requests using the toolkit Service Center 6, HP Service Manager 9 and ITIL processes. Customer service in general. Activities developed through SLAs, operational procedures and regular audits SOX.

Piracicaba E Região, Brasil

Technical support and maintenance for desktops, notebooks and networks, service to customers on the spot. Selling products and computer accessories in general.

Pós-Graduação Lato Sensu - Especialização, Segurança Da Informação

Bacharelado Em Sistemas De Informação, Tecnologia Da Informação

Activities and Societies: Bolsista da recepção do Núcleo de Computação, Cantor do coral Apepú-Yamí (campus taquaral).