Rob Vatter Email & Phone Number

Boston, Ma, Us

Teaneck, New Jersey, Us

Teaneck, New Jersey, Us

As the CRO of a leading CX journey analytics company with a SaaS platform, I focus on growing top-line performance and relationships worldwide while driving integration and alignment between revenue-related functions In this role, I manage sales and marketing team, directing campaign design and execution as well as customer support, pricing, and revenue management. One of my most significant accomplishments to date was identifying weaknesses in the operation and developing best practices, controls, and SOPs to enhance the performance and efficiency of multiple business functions.

Served as CEO of Altran North America, directing P&L and all financial/operational aspects of the business while executing growth strategies for the North American division of a French-based company. I managed the acquisition of new businesses as well as organic growth in the market. My contributions include: ♦ Due diligence and integration of Lohika; managed the divestiture of an energy unit. ♦ Developed and executed market entry strategy to launch auto industry segment in the US market. ♦ Sourced, negotiated, and closed the first long-term outsourcing deal for Altran in North America in ER&D. In addition to these achievements, I provided strategic direction and corporate governance by heading the North American Executive Team and serving as a member of the Board.

95877 Bezons, Fr

As General Manager of ATOS North American Outsourcing Business, I owned P&L accountability and directed operations for a $1B business line with nearly 1,400 employees serving more than 200 clients. During this time, I directed teams in delivering on growth, margin, performance, customer satisfaction, cashflow, and employee engagement KPIs. Highlights include: ♦ Captured 3.5% annualized growth while improving margin 200 bps each year (for a total gain of 600 bps). ♦ Led development of ATOS One Source and implementation of Digital Edge Orchestration Platform. ♦ Conceived, developed, and implemented account management and governance model to lift overall performance, customer satisfaction, and team engagement (scoring 4.2 out of 5 on employee satisfaction surveys). ♦ Improved revenue from $800M (with 11.2% CAGR) to $1B+ (with 14.7% CAGR) during tenure, growing workforce from 1,000 employees to more than 1,375 staff during the same period. In addition to these achievements, I provided governance, strategic direction, and vision by serving on the US Board of Directors and as a member of the corporate-level Management Committee.

Palo Alto, Ca, Us

As General Manager of the Enterprise Services business unit,, I managed account development and growth as well as customer satisfaction. During this time, I owned financial accountability for $1B+ in annual revenue while leading team members in achieving KPIs focused on total contract value sold, backlog, year-over-year revenue growth, wallet share, and customer satisfaction.My achievements include: ♦ Managed 800+ direct/indirect reports in growing a sales pipeline with more than $2B in opportunity; increased operating profit 5 ppts while expanding overall revenue generation by 6.5%. ♦ Developed and implemented a three-pronged marketing strategy to position HP ahead of the competition. ♦ Transitioned go-to-market strategies to focus on consulting, systems integration, and end-to-end business solutions that emphasized people, processes, and innovative technology offerings.

Palo Alto, Ca, Us

In this role, I led HP’s Americans’ Outsourcing Sales and Pursuit organization; identifying, pursuing, and closing $5B in Total Contract Value across all domains. Additionally, I planned and executed strategic segmentation of client targets, sales strategies, and optimal product mixes. Highlights include: ♦ Reconstructed the sales/sales support organization, adopting a more pro-active and targeted culture. ♦ Introduced a highly effective deal qualification process that yielded 45% win rates. ♦ Enabled billions of dollars in revenue across all domains, capturing 18% year-over-year revenue growth. ♦ Trained, mentored, developed, and directed 120 sales / sales support personnel.

Palo Alto, Ca, Us

I was tasked to manage P&L on a $400M outsourcing mid-market/out-tasking portfolio while advancing business growth/expansion. In this role, I led unit team members in growing revenue 11% while controlling cost to effectively generate 55% profit margin. Additionally, I captured high levels of customer satisfaction and expanded customer equity to HP, covering services such as business continuity, utility computing, payments processing, and asset procurement and deployment.

Palo Alto, Ca, Us

During this time, i managed P&L, client relations, and all operational aspects of a five-year, $250M global outsourcing engagement. I drove significant account growth, including securing a two-year contract extension. Additionally, I revamped and optimized the profitability of the project, including offshoring 200+ positions to India and Costa Rica.

Palo Alto, Ca, Us

During my time in sales, I sold complex outsourcing opportunities to Fortune 200 clients in infrastructure, BPO, and application management domains. One significant achievement was driving development of a standard Global Client Management and Governance practice, ensuring success of the company’s worldwide outsourcing business.

Dallas, Tx, Us

Held leadership roles at AT&T, including VP, AT&T Solutions, Client Management and Service Delivery and VP, GM, AT&T Solutions Outsourcing as well as Brand Management Director and multiple sales/marketing roles.

Bachelor Of Arts - Ba, Business Management

Pmd 73, Business