Rob Vaught Email & Phone Number

Remote

Senior Customer Support Specialist • Working with new and existing TMS clients to aid in various support and developement issues they are experiencing. • Provide training assistance to clients as new functionality is added to releases. • Assisting in training both the new manager and new support personnel staff. • Working with SQL to troubleshoot and upgrade code for tickets to relieve some workload for the SQL team • Working with Jasper Reports to create and update reports for clients. • Experience working with API and EDI integrations using tools like Postman and XML.

Remote From Home

Software Tools and Development experience in the following:Visual Studio 2017, ASP.NET Framework 4.6 MS SQL Server 2008/2016 Azure certified AZ-900 (Fundamentals of Azure), finishing AZ-204 certification for Developing Solutions for Azure, Azure DevOps using automated deployments using CI/CDVB.NET, C#, ASP.Net, JSON, Crystal Reports, XML, T-SQL, Oracle, Visual FoxPro 7.0/8.0Systems Developer and Analyst• Managed and drove the upgrading Source Safe files from Visual SourceSafe to Microsoft Team Foundation Server (TFS) in 2015. This required updating and merging several application’s code and transforming it into TFS friendly format.• Managed team that upgraded TFS to Azure DevOps in 2018. The upgrade to Azure DevOps allows for greater control of code and enabled the ability to add SQL code into source control, thereby minimizing risk of losing table schemas and stored procedures, functions, and triggers for easier disaster recovery. This also enabled the ability to automate deployments in a CI/CD model.• Maintained, upgraded, and developed various new features and functionality in the Client-side applications, which included workflow queues and interfaces that allowed Client operations to interact quickly and easily with the various member clients and users.• Managed and drove the Off-Shore team that maintained, upgraded, and developed various new features and functionality to the Cash flow side of Trustmark, which includes the invoicing system for the various clients in Trustmark that generated and collected 3000+ bills and invoices monthly.

Overland Park, Ks

• Contracted out to FMH Coresource to update and create new functionality.• Using VB.NET (VS 2012) developed new interfaces, tested, and debugged, and installed several applications with various new features and modifications per business request.• MS SQL 2008 experience writing stored procedures, complex queries, and SSIS packages to manage, manipulate and process dataflow throughout the various databases and the servers they reside upon.

Managed, coordinated and led the off shore developer teams through the various software development requests life cycles.Using VB.Net (VS 2005) with ASP.NET Framework 2.0 designed and developed several upgrades to the proprietary Transportation Management System (TransNet).Created and developed a web interface within TransNet to allow users the ability to ad-hoc query the SQL database. This empowered the user to access data that previously required a request through the help desk channels to receive.Using VB.NET and C#.Net (VS 2010) developed new interfaces, tested and debugged, and installed several applications to automate reporting Created several automated systems applications that would take Client data that would come in several disparate formats such as Text, CSV, Excel, XML and other fixed file formats and would re-format the data into an XML form that would then populate our database.Created within the framework of TransNet the process of taking a complex SQL report query and have it automatically populate into the TransNet system without requiring a production build or rollout of additional code, thus speeding up the time a new report would be available to a user from several days to just under a few hours.MS SQL experience writing SQL Server stored procedures, complex queries, and triggers to manage, manipulate and process dataflow throughout the databases.Using VB.NET (VS 2005/2010) designed and distributed an invoicing application that would capture and send via FTP the various EDI invoices and updates the logistic companies rely upon.

Bachelor'S Of Science, Business Administration And Management, General

Associate Of Science, Architecture

Bachelor Of Science, Business Administration