Robert A. Wanderscheid Email & Phone Number

St Louis, Missouri, Us

Current responsibilities, while working as Operations Manager are:I update overall operations, by overseeing and engaging in multiple cross functional initiatives. Manage and administer all refinishing and restoration services provided by Mid America Specialty Services operations, while improving operational efficiency and effectiveness. I acquire in-depth understanding and knowledge of techniques used in project management to improve project outcomes and deliverables. I build high-performing teams by hiring/training professional/staff.Achievements include:★ Ensuring business growth by conducting financial margin analysis, maintaining quality standards, and uncovering growth opportunities. ★ Optimizing customer satisfaction and retention rates by managing organizational KPI’s, directing public relations, and steering customer relationship management.★ Improving profitability, reduced cost, and ensured quality standards by overseeing job margins.

Houston, Texas, Us

While Working as Vice President Operations/Sales: Improved overall operations by steering sale staff development, while administering inside sales on product launches. Led and delivered on multiple projects with varying requirements, limited timelines, and high expectations. Managed communications with SaaS based developers with a focus on improving project outcomes and deliverables. Cultivated business partnerships by leveraging strategic thinking and business acumen/leadership skills to drive strategic cohesive functions. Key achievements, I attained during this role:★ Achieved designated targets by increasing client SaaS based product launches in areas of sales, reporting, marketing, market penetration, selling strategies, problem solving, customer service, and human resources. ★ Augmented number of companies sign-up with Marketech to launch products within U.S. market, while having limited timelines and capital to attain traction.★ Attained sales objectives, optimized marketing reach/response, as well as enhanced client relations and IT processes by devising targets and creating strategic plans.

V.P. Operations:Instrumental in delivering informed decision-making reports to the CEO/Owner. As a senior member of the management team, I performed a diverse range of operations including: performing due diligence analysis on 4 companies, leading acquisition of two companies, purchasing a new facility, relocating two facilities, and a new facility start-up in order to achieve organizational objectives. Developed/implemented TLC’s financial management strategy, while providing proactive support in formulating organization’s strategic goals for multiple sites, while enhancing procedural efficiency. Converted visions and goals into reality for profit, branding, finance, and general operational targets by envisioning/employing growth policies/procedures. Oversaw full integration and use of EAutomate software system by mentoring and training staff. Key achievements, I attained during this role:★ Transformed and streamlined corporate IT systems to confirm full integration of software systems.★ Centralization cost savings in personnel, equipment, & inventory.★ Guaranteed accuracy and transparency by auditing monthly 30 different areas for compliance, while overseeing 14 direct reports to improve overall performance. ★ Achieved cost control and reduction and ensured optimum inventory level by managing personnel, equipment, and inventory as well as centralizing admin/dispatching. ★ Ensured cost saving of 20% on toner/parts, saved cost on property tax disputes, attained security saving of 20% and steered energy cost savings of 30% through vendor contract negotiation, while devising new personnel/safety handbook.

While Working as Business Manager: I created and implemented strategic plans for operational activities to ensure seamless operations. I decreased costs, optimized customer interaction, and enhanced school continuously by creating and employing strategic plans. I managed and administered financial accounting, human resources, enrollment/tuition, and budgets with focus on cost control/reduction. I injected value by utilizing strong business acumen, and project management, communication, and negotiation skills. Administered 4 direct reports internal Wi-Fi, security/bell systems, and audio/gate systems to ensure process improvements. Key achievements, I attained during this role:★ Enhanced facilities/grounds maintenance and optimized janitorial service without adding any cost. ★ Increased student enrollment by streamlining financial aid, customer service, and enrollment process.★ Saved cost of payroll processing by 70%, vendor lunch by 5%, and energy by 30% through strategic reforms. ★ Secured $150K+ in additional tuition, $30K + in aftercare, and $15K + in educational assistance by developing checks and balances, while acquiring $150K + in security grants and deploying multiple security features.

Job requires a strategic thinker with a talent for proactively optimizing operational efficiency through business process redesign, change management, lean enterprise, six sigma methodologies, progressive machining and assembly techniques, business analytics knowledge, and negotiation skills. The position managed software, electrical, and mechanical engineers that would release OEM drawings to the manufacturing floor for production and interact when quality issues arose. Most importantly, the operations manager needed to be a very innovative and creative problem solver with the ability to optimize productivity, improve profitability, reduce costs, as well as, performance, process and results driven in order to successfully turn-around declining operations. Highlights: • Reduced equipment build time 70%• Reduced manufacturing costs 20%• Reduced vendor sourcing costs 25%• Developed a new personnel & safety handbook• Created a Quality Manual that conformed to ISO requirements• Implemented numerous progressive machining techniques reducing some machining and setup requirements by 80%• Implemented progressive assembly line methods saving 70% of the time on equipment assembly• Lead engineering team in redesigning 20+ year old systems• Lead the engineering team in designing and patenting new state-of-the-art wafer transfer equipment• Implemented numerous six sigma methods reducing defects by 90%• Increased revenue throughput 41%• Implemented 2 bin, min/max, kanban, mini-marts, consignment, and ABC classification to reduce inventory levels and obsolescence• Took a disorganized dirty facility, and converted it into a clean, organized, and efficient company• Increased sales revenue by over 25% in the first year

Phoenix, Az, Us

This job requires an individual with skills in project and program management, estimating and negotiating, sales and client relationship building, process and production control, as well as, quality and supply chain management, and manufacturing and engineering knowledge. The position was established to save the client relationship, while identifying ways to capture additional business within the conglomerates subsidiaries. This position would require leading a cross-functional team in process improvements in a variety of areas, developing pricing methodologies, reducing costs, improving profitability, and substantial travel to handle the client relationship. Highlights: • Turned around a $7 million client relationship under an exit strategy due to quality and delivery issues, into over $48 million in LTA’s.• Negotiated, quoted, planned, and implemented vertical integration strategies with client that yielded growth of over 300% in sales• Improved on-time deliveries over 90%• Reduced defects by over 95%• Renegotiated unprofitable contracted parts with an overall price increase by 14%• Negotiated and contracted reduced costs from suppliers by 12%• Lead a cross-functional team in getting MAS90 fully operational as an MRP system.• Implemented processes to control WIP, inventory, production planning, and production verification• Negotiated a client agreement to help convert the whole company over to lean and six sigma methodologies at no cost• Worked on numerous Kaizen, Value Stream, Lean, and moving line events to improve processes internally and with client• Received an education from UTC over 3 years in Lean, ACE, Root Cause, AQS, 5S, 3P, Value Stream, Mistake Proofing, Process Management, and TPM• Improved vendor on-time deliveries over 90%

This position required a highly accomplished executive proficient in program and project management, sales, lean and six sigma methodologies, manufacturing techniques, plant operations management, strategic planning, quality control, full P&L responsibility, as well as, productivity and performance, results driven, action-oriented, and customer service oriented. The position required someone with passion, vision, and a mission that can provide inspirational motivation to all staff, customers, and vendors. Reason for leaving: Partner became ill with cancer, which caused a variety of hardships. Inevitably, this resulted in closing down and selling off the company.Highlights: • Planned and implemented corporate startup, which included business plans, timelines, and budgets• Company had 5 axis CNC lathe and milling capabilities• Developed sales from 0 to almost $1 million in the 1st year, to 2 million in the 2nd year, and almost $3.5 in the 3rd year• Quoted and negotiated contracts with large Oil & Gas, Aerospace and Defense, and Semi-conductor companies• Created and implemented Personnel, Safety, AS9100, ISO, Quality, and TQM manuals, processes, and policies• Planned and implemented Vista by Epicor as a fully integrated ERP system including finance, supply chain, production management, resource planning, and sales management• Implemented GibbsCAM CAD/CAM as the programming software• Articles published in the 2002 January issue of Tooling and Production and The Manufacturer on my GibbsCAM skills• Implemented the use of numerous lean and six sigma methodologies to control processes and quality• Drove continuous improvement initiatives within the company• Planned and installed the complete IT infrastructure within the company• Complete P&L responsibility• Recognized as the go to company for difficult machining solutions in all types of plastics, aluminum, and stainless applications with tight tolerances

This position was created with an ownership incentive. Position required an innovative result driven problem solver with the ability to optimize productivity, improve profitability, enhance personnel performance, and implement processes and policies in order to turn-around declining operations currently operating at a loss. The position required full P&L accountability and client retention skills to keep the largest customer from leaving due to quality and delivery performance issues. In essence, the company needed a miracle to come up with funds to make payroll, pay vendors, and massive changes to keep from losing their major client. Reason for leaving: The founder’s split- up and the remaining owner had numerous heart problems, which lead to his son’s taking over. With no consensus on an agreeable management style, I elected to take a buyout on my interest in the company.Highlights: • Full P&L responsibility on two corporate entities• Obtained financial restructuring to keep the operations open• Reduced employment overhead by almost 40% while increasing production output• Lead the team in a corporate turn-around from sustained losses to a 26% net profit• Converted from QuickBooks to a full MRP software• Reduced energy costs over 25%• Planned, implemented, and installed a full IT networked system• Lead a team in creating Personnel, Safety, Quality, and ISO manuals• Developed standard performance evaluation methods• Implemented procedures involving vendor quoting, and purchasing to reduce costs over 15%• Implemented processes to reduce inventory by 30%• Handled all requirements through a partnership split up• Performed successful sales calls on numerous clients to retain or increase the business relationship• Implemented numerous performance metrics, which improved throughput almost 200% and on time delivery to 98%• Implemented a 401k, profit sharing, health insurance, life insurance, and spiff program• Over 7 years we improved sales over 400%

Masters In Business Administration, Business Administration

Bachelors Of Science In Business Administration, Business Administration

Aas, Machining Technology

Graduate School, Graduate School Of Banking

Certificate, Advanced Quality Systems, Process Certification, Root Cause, Value Stream, Ace & Lean Training

Certificate, Six Sigma Black Belt

Gibbs Cam 3D Cnc Mill & Lathe, Computer Numerically Controlled (Cnc) Machinist Technology/Cnc Machinist

Certificate, Environmental Health And Safety Osha 29 Cfr 1910.120

Certificate, Business Leadership

Certificate, Business Leadership