Rob W. Crouch, Bsbm, Msc. Email & Phone Number

Jacksonville, FL, US

Islandia, New York, US

Client Relationship Management: Maintain strong relationships with affiliates, vendors and clients, ensuring high levels of satisfaction and retention through effective service delivery and issue resolution.Service Delivery & Coordination: Oversee and manage the delivery of services, coordinating with internal and external teams to ensure timely and.

Jacksonville, FL, US

Boosted client acquisition through innovative multi-channel marketing campaigns and strategic partnerships.Directed digital marketing initiatives that increased lead generation by 40%, contributing to a $3M revenue pipeline.Secured multi-year contracts, driving a 50% year-over-year revenue increase through consultative selling and value alignment.

• Managed daily operations of 3 radio stations, overseeing 24 employees across various departments.
• Ensured smooth workflows and maximized profitability.
• Led hiring, training, and evaluation of employees.
• Coordinated departmental communication and human resource functions.
• Achieved a 25% increase in annual revenue, consistently exceeding budget targets by 15%

Camarillo, California, US

• Oversaw sales operations across seven radio stations.
• Mentored and motivated sales teams to surpass sales goals.
• Cultivated strategic B2B partnerships, driving sales growth and market expansion.
• Developed innovative sales packages and executed strategies for new business acquisition.
• Exceeded sales budgets by 20% annually, contributing to a 30% increase in new business acquisition

Pittsburgh, Pennsylvania, US

• Developed and executed digital sales strategies, resulting in revenue growth and market share increase.
• Led a high-performance sales team to surpass digital sales targets.
• Maintained strong client relationships through strategic account management.
• Analyzed market trends to identify new business opportunities.
• Consistently exceeded digital sales budgets by 25%, driving significant market share growth.

New York, NY, US

• Built and maintained client relationships, managing agency and direct business accounts.
• Achieved revenue growth by selling traditional and online radio formats.
• Introduced innovative digital advertising concepts to increase revenue.
• Analyzed performance metrics to optimize strategies.
• Surpassed sales targets by 30%, resulting in significant revenue growth and client retention.

Washington, DC, US

• USS Kitty Hawk CV-63, USNS Mercy, Balboa Hospital, Coronado, CA, Great Lakes, IL.
• Provided primary healthcare services, emergency medical treatment, and trauma care to military personnel.
• Administered medications, assisted in surgeries, and monitored patient vital signs.
• Trained in combat medicine, Performed triage and managed casualties in combat situations.
• Conducted health education, maintained medical records, collaborated with healthcare professionals, managed supplies, and fulfilled administrative duties
• Exceptional medical skills, adaptability, and adherence to the core values and standards of the US Navy.

Master Of Science - Homeland Security, Cybersecurity

Master Of Business Administration - Mba, Digital Marketing

Bachelor Of Science - Bs, Business, Management And Leadership

Associate Of Science - As, Computer Science

General Studies

General Studies

High School Diploma, Regular/General High School/Secondary Diploma Program