Client 1: State GovernmentObjective: Modernize and migrate mainframe application used for verifying a citizen's unemployment benefits qualifications- Spearheaded the redesign of the UI/UX used by 20,000+ users- Boosted workflow efficiency by 200% while enhancing data presentation to provide greater value- Created 4 screens with 100+ UI elements- Conducted 30+ user interviews to gather user requirements- Facilitated user acceptance testing with end-users, refining the design iteratively based on their feedback- Partnered with the Social Security Administration to ensure data security complianceClient 2: Upstream Oil and Gas Company Objective: Build Data Governance program charter after client failed an internal audit - Shaped Data Governance strategy based on researching the upstream Oil and Gas industry- Enhanced the Data Governance charter by integrating a comprehensive data governance framework- Evaluated current-state Data Governance practices and reviewed documentation to identify both areas of improvement and areas of proficiencyTRAININGSnowflake Team Trainer- Orchestrated training and development program for the Snowflake Data Cloud - Launched 5 learning tracks consisting of 30+ modules

Built website using WordPress CMSOutlined and wrote copy for web pagesSet up SEO toolsSet up email formsInstalled Google Analytics tracking codeProvide ongoing maintenance while measuring website traffic in Google Analytics

Designed and developed branding including logo, website, and marketing materialsBuilt website using HTML, CSS, JavaScript, and PHPOutlined and wrote copy for single-page web designAddressed key website requirements with the primary stakeholderInstalled Google Analytics tracking code

Contracted to build website to give lab digital presence for potential funders and student-hiresAddressed key website requirements with primary stakeholderDesigned and developed website using Jekyll frameworkProvide ongoing maintenance while measuring website traffic in Google Analytics

Increased occupancy from 85% to 95%Up-sold storage space and retail productsProvided outstanding customer service to build strong customer relationshipsMaintained customer relationships during Harvey recovery disasterManaged monthly auction process

Contracted to design branding and build IT infrastructureDesigned logo, branding, and marketing materialsInstalled POS system and enabled employee phones to accept on-site mobile paymentsDesigned grand opening advertisement message and graphics