unemployed-layoff

• Supporting premium and medium-sized customers who purchase Netscout equipment• Supported the nG1 monitoring product, Infinistream source collectors, and PFS packet brokers sold byNetscout.• Completed the comprehensive internal onboarding training process, and was taking the internal classfor the first Netscout certification at the time of the layoff.

Client: State of Hawaii JudiciarySystem Administrator supporting LINUX and Windows systems, Oracle Virtual Manager and VmwareESX hypervisors.• Utilized a variety of infrastructure tools to support infrastructure and application deployment: [Monitor-ing] checkmk & Checkmate; [backup] Netbackup; [security] Nessus; [deployment] Jenkins/Subversion• Provided consulting advice, configuration, analysis and documentation for Hawaii Judiciary on a varietyof network platforms, including Cisco switches, Cisco MDS SAN fabric switches, Cisco Firepower firewall,and F5/LB.org load balancers.• Served as team lead backup, attending client meetings when Supervisor was out.

Technical lead for Enhanced and Premium support customers for the CX division of Cisco• Only team member supporting both ESA (email) and WSA (proxy) appliances

• Oversaw IT with 2 direct report team leads; responsible for budget of department• Working (technical) position: provided technical assistance to the team on network issue diagnostics,configuring and troubleshooting HAProxy load balancers, issues with Microsoft AD & O365• Worked to support DevOps teams in a Scrum and Agile environment

(AT&T division sold to IBM)Provide server and application support in a hosting environment for large commercial clients. Was hired as a Windows sysadmin, and transitioned to a LINUX role in 2013; continued to support Windows as the backup CTL on many clients, and often assigned to significant accounts that utilized both OS platforms. Coordinated technical solutions for clients, managing utilization of other technical silos (network, firewall, load balancer) to ensure timely and accurate solutions for the customer. After the sale of the hosting division to IBM, worked on several projects for the transition, providing LINUX expertise for scripting and tool deployment in the new environment.

See IBM description: AT&T Hosting Division was sold to IBM.

Worked as member of a large-scale deployment team installing server farms for the AT&T Lightspeed (IPTV) rollout. Customized and deployed automated server installations of Windows server, SQL, and Microsoft Mediaroom. Eventually served on a Major Accounts team providing customized IPTV solutions for customers. Worked as a technical writer for the team, creating procedural documents for both internal usage and for customers.(Contractor: Sun Technologies, Peyton Resource Group)

IT Manager in charge of internal Windows Information Systems for a large co-location facility and ISP. Managed a staff of three personnel and supported 300 end users for all Microsoft-based products. Passed the RHCE (RHEL4) in 2006, utilizing an internal training opportunity.

Managed an IT Department for a mid-sized mortgage company. Coordinated a small staff and supported a Windows-based environment running on Citrix, and all backend systems. Also designed and implemented all WAN connectivity between 75 main and satellite office locations.

Consultant specializing in Windows infrastructures, and Cisco-based networking.

Windows/Citrix/Networking specialist for a small consulting firm.

Managed Windows IS/Helpdesk team; Windows System Administration; Built and supported nationwide frame-relay network of office branches.

Windows NT systems administrator

Windows 95 Support Engineer.