Rob Graham Email and Phone Number
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Multi-disciplined: product ownership, account management, technical leadership, and sales. The quad-fecta?Experienced: Over 15 years in lots of verticals, technologies, concepts, and methodologies. Try me.Celebrated leader: Driven to achieve team growth and personal professional development. I grow my people.Did it: Start-up, Small-Market, Mid-size, and Enterprise. I have worked with (and in) each.Outstanding delivery record with numerous clients, including on-site presence and consultation.
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Director - Product Engineering And Client Account ExecutiveGravity9 Jun 2021 - PresentBirmingham, West Midlands, GbBuilding a global partner to deliver business value. .....................................The best only work with the best. Using this philosophy, I am growing the US and Colombian entities of gravity9. I activate technologists that believe in a uniquely distributed model, blending art and science.Developing our corporate partnerships to deliver timely client outcomes. We’re not an SI; we’re a partner. There is a difference (and we are it).Defining our Product approach for each client. Working in a purposefully-distributed model needs to emphasize business value, not headcount.Evolving our offerings to build meaningful outcomes. These offerings remove bloat, and focus on what's really important. -
Director | Strategic Accounts, Enterprise InnovationGigster Nov 2019 - Jun 2021San Antonio, Texas, UsSales + Strategy = Pandemic Innovation.....................................Achieved 102% of annual booking quota despite crippling covid-19 impacts to the industry at large.Developed strategic partnerships with incubators and partners that span vendor management solutions, no-code platforms, and agency design initiatives. Increased lead-to-opportunity conversion in these areas three-fold. Expanded delivery capabilities to 8 offerings. Constructed and delivered net-new service offerings which included design-focused delivery, legacy systems assessment, and concept contests. Reduced sales cycle by half for capacity-based engagements, creating a pre-engagement process to avoid lengthy fulfillment overhead prior to contract executionExecution of reskill platform concept using Gigster infrastructure to enable distributed learning and upskilling of thousands of underserved participants. Delivered concept to organizations that include XPrize, US Department of Labor, and a NY non-profit. -
Enterprise Account ExecutiveGigster Mar 2019 - Mar 2021San Antonio, Texas, UsHelping Enterprise move like start-ups by delivering on-demand elastic teams......................................Achieved 174% of annual booking quota for sales delivery of fixed price solutions encircling customer experience, mobile development, computer vision solutions, and on-demand partnership with our Talent Network.Executed the “Gigster-for-Good” offering in partnership with a New York non-profit, aimed to deliver solutions with social impact organizations aligned with Gigster values. Advised and executed on partner strategy for Google, activating a program for small-market businesses in their emerging markets portfolio. Gigster developed into a Premier partner in 2020. Developed a technical program for a NY financial services client, transforming existing investment platform with on-demand roles from over 5m lines of code and millions in invested assets.Executed programmatic design contests, delivering design and prototype concepts to enterprise brands. -
Technical Account Manager, Capital MarketsAvanade Sep 2017 - Mar 2019Seattle, Washington, UsThe Developer Dark Side... Sales!.....................................Achieved fiscal Bookings and Revenue goals for Capital Markets application development programs in New York and Toronto.Technical Account Management and Business Development for enterprise-level Capital Markets software projects in the areas of institutional trading, reporting, regulatory and compliance, and research integration.Oversaw 10+ concurrent projects in North America with over 30+ Software Consultants engaged. Drove culture and engagement format, in close collaboration with our clients.Worked with Accenture and Microsoft partners to broaden reach in Tier-1 financial institutions, including engagement pursuits in front-end, back-end, and DevOps disciplines. -
Technical Account Lead And Software Consultant, Capital MarketsInfusion Development Jun 2009 - Aug 2017New York, New York, UsEnterprise Developer meets Account Leadership.....................................Responsibilities included:Account Leading of Capital Markets initiatives, including technical sales proposals, solutions implementation, and career development of the team.International FX Trading platform development, system analysis, reporting, and client management targeting global financial institutions and investment firms.Corporate application software development for incident management, containing business-specific customizations leveraging synchronous/asynchronous service/user interaction.(.NET: C#, SOAP, Microsoft Dynamics CRM, JavaScript )Technical business analysis of online collaboration and media repository for digital assets, including specifications documents, task estimations, infrastructure design, resource execution plan.Team lead for three functional areas of travel and tourism booking application, including user profile preferences, advertising, and travel service requests. Development of design documents, status reports, and release notes for user acceptance.( WPF/WCF, C#, SOAP, WSDL/XML and handfuls of design patterns)Applicable unit testing, integration testing, regression support, defect remediation. The whole nine yards.Technical training for end users and administrators of custom-built systems. Client presentations and technical delivery of solutions for business analysis and assessment. -
Account Lead, Software Development ConsultantCiti Apr 2013 - Jul 2017New York, New York, UsBillions. With a capital 'B'. .....................................Management and development of Retail FX trading platform, supporting aggregation of symbols, serving FIX clients, UI clients, and retail partners. Billions traded per week.* Scaling the platform to serve multi-region clients, support additional business partners, and to integrate with internal global sales and accounting systems.* Development of risk monitoring system to reduce financial exposure during trade issues, including real-time assessment of downstream order flow.* Implementation of automated solution to flag service issues and identify successful start-up of internal services.* Integration of next-generation matching engine into legacy framework, including defining operational requirements pertaining to client-to-client trading and quote aggregation.* Onboarding of retail and institutional clients, including walkthrough of FIX specification, as well as trade and quote certification.....................................(C#, Java, FIX, Tibco (RV, EMS), WPF, SQL, SQLServer, Spring, Linux) -
Technical Team LeadEconomical Insurance Feb 2012 - Apr 2013Waterloo, Ontario, CaHelping small businesses grow, through insurance innovation......................................Remedied, designed, developed, deployed and supported an express insurance enterprise system (CRM) for small commercial firms for policy management. Included claims management, team referrals, workflow management, and integration with legacy policy system, Active Directory, telephony, and service desk.* Designed process to integrate CRM architecture with in-house telephony system to improve agent proficiency and reduce manual overhead. (JavaScript, Dynamics CRM, Cisco CAD)* Redesigned email interpretation component to accept and process incoming emails from incoming mailboxes, transforming emails into commercial policies (Active Directory, C#, JavaScript, Dynamics CRM)* Management of internal system workflows to enable proper transitioning of policy, including logic for referrals, abeyances, and updating to backend systems. (Dynamics CRM, JavaScript)* Development of standalone services dedicated to process custom email content required for wide distribution of broker inquiries, bypassing limitations of the Dynamics Email Router (C#, IMAP)* Integration of CRM component to legacy systems, including Active Directory, policy generation, documentation renderer, telephony system.* Deployment of policy management system into UAT and production environments.* Implementation of user roles/entitlements and user management policies for optimal user-administrator paradigm......................................Dynamics CRM, JavaScript, Telephony, XML, C#, IMAP, Systems Integration with legacy enterprise platforms, Microsoft Server, and Active Directory -
Software Developer And Team LeadTravelport Aug 2009 - Jan 2012Langley, Berkshire, GbGiving Travel Agents superpowers......................................Development of a large-scale travel booking application geared towards technical travel agents, including components to book air, car, hotel segments. System comprised of a composite framework, rules engine, workflow foundation, user profiles, and integration with legacy industry GDS (Galileo, Worldspan).* Led software development for third-party advertising, including the conceptualization, design, and integration of advertising return on investment API. (C#, SOAP, WCF, WPF, Prism, NUnit)* Implementation of advertising context sensitive to real-time interaction of the booking application.* Led software development for flight special service requests module, including communication to downstream booking process, application of industry compliance measures, and a rich user interface. (C#, WPF, NUnit, Prism) * Assisted in a development capacity with other functional components including User Profiles, Itinerary Remarks, Travel Documents, and the Custom Rules Engine.* Involved with requirements gathering, component demonstrations, on-site presentations application remediation, technical documentation......................................C#, .Net, WPF, WCF, SOAP, TFS, NUnit, Prism, Enterprise integration with Travel GDS, rules engines -
Software Developer (Project Darkstar)Sun Microsystems Sep 2008 - Dec 2008Palo Alto, Ca, UsBuilding scalable tools for the gaming industry of the future......................................* Developed scalable and concurrent data structures for the Darkstar online gaming platform, including required API documentation.* Investigated concurrency issues with existing structures, and applied optimizations for development use.* Multi-node system profiling on Darkstar Engine, including work to stabilize alternate execution paths of platform initialization and resource recycling......................................Java, XML, SVN, JUnit, Solaris, Jprofiler -
Software DeveloperAdobe Systems Canada Sep 2007 - Dec 2007San Jose, Ca, UsBringing two giants together takes skill, planning, …and a lot of debugging......................................* Assisted in the stabilization of the Interactive Forms by Adobe (IFbA) platform, including integration into the SAP NetWeaver framework.* Implemented Java validation mechanism for the Adobe Document Services inspecting valid JAR certificates.* Fixed architecture defects for product release to SAP, including indeterminate PDF rendering times and server-side file management operations......................................Java, SOAP, XML, Ant, UML, Jar Certification, Interactive Forms, SAP -
Software DeveloperSap Integration Team At Adobe Systems, Inc, Jan 2007 - Apr 2007Walldorf, Bw, De* Designed, implemented XML-based transformation language interpreted in Java for efficient electronic-form transformation.* Constructed Java-based localization utility for electronic forms; improvement over XSLT by an order of magnitude.* Developed server-side EJB logic to facilitate PDF rendering utilities like font mapping and server-side file management......................................Java, SOAP, XML, Ant, UML, and others -
Livecycle Software DeveloperAdobe Systems, Inc. May 2006 - Aug 2006San Jose, Ca, Us* Developed aspects of user interface for Adobe's LiveCycle Workflow application including renderers and dynamic displays.* Performed design and implementation of event handling and inter-component communications for workflow user interface.* Composed corporate specifications and design proposals for developed application utilities like directive panel and session messages log.....................................Java, ActionScript/Flex, Eclipse, Perforce, Flash -
Information TechnologistCedarlane Laboratories Aug 2005 - Dec 2005
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Technical Developer And Course ConsultantSocial Development Canada Jan 2005 - May 2005
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Laboratory TechnicianTrow Consulting Engineers Jul 2004 - Aug 2004
Rob Graham Skills
Rob Graham Education Details
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University Of WaterlooHonours Computer Engineering + Management Sciences Option
Frequently Asked Questions about Rob Graham
What company does Rob Graham work for?
Rob Graham works for Gravity9
What is Rob Graham's role at the current company?
Rob Graham's current role is Director - Product Engineering and Client Account Executive at gravity9.
What is Rob Graham's email address?
Rob Graham's email address is ro****@****ail.com
What schools did Rob Graham attend?
Rob Graham attended University Of Waterloo.
What skills is Rob Graham known for?
Rob Graham has skills like Software Development, Xml, C#, Java, Sql, Team Leadership, Enterprise Software, Javascript, Agile Methodologies, Wcf, Soap, Business Analysis.
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