Rob Wolfe Email & Phone Number

Philadelphia, Pennsylvania, United States

Led product ownership for multiple SaaS and DaaS initiatives in the pharmaceutical and healthcare industries, driving the delivery of data-driven, AI-enhanced and client-centric products through strategic collaboration with cross-functional teams, including UX, Development, Data Science, and Customer Success. These included a Patient Experience DaaS platform that streamlined clinical trial recruitment through advanced cohort analytics, and a Behavioral Science research platform that leveraged AI/NLP for marketing insights and cognitive bias identification.

Philadelphia, Pennsylvania, United States

Philadelphia, Pa

Led the product definition and agile delivery of multiple high-profile projects across all operational areas. Aggressively kept projects on budget and on schedule. • Optimized operational efficiencies in Billing department, established more transparent and easy to understand client Invoices, and provided more streamlined reconciliation between Claims, Billing and Accounting. • Stabilized and resolved critical issues in Member Enrollment processing on new system. Prioritized and refined requirements in a fast-paced Agile environment.

Moorestown, New Jersey

Served as a trusted Product Advisor for client executives, developing business-critical solutions to enhance long-term performance by aligning with organizational goals, analyzing business requirements, and navigating budget and schedule constraints. Advocated for client business partners, ensuring product scope and development aligned with their strategic priorities. Led diverse projects and product implementations, including ERPs, an order management tool, a field service tracking mobile app, a public portal site, and multi-language capabilities for subscription software, delivering tailored solutions to address complex business challenges across various industries.

Philadelphia, Pa

Primary liaison among stakeholder groups for business-critical software development projects for multiple global products. Developed proposals and sold solutions to business leaders. Managed multiple teams of Business Analysts & Project Managers. Defined, designed, and implemented new features, legislative reform updates, and process enhancements for complex actuarial Pension, Retirement Financial Management, and Benefits software, and related Data management products. • Accelerated timeframes and deliverables for more than 50% of product iterations by successfully managing project & change management process, routinely enabling advanced prioritization of new product features.• Drove projects that helped firm realize estimated cost reductions exceeding $4.5M by consistently achieving product deliverables on time and on budget.• Developed cutting-edge predictive "tips-based" user support system to assist hundreds of software application users.

Washington, D.C.

• Designed, developed and implemented award-winning software support system and employee information portal.• Spearheaded company-wide marketing communication strategies for new corporate publishing system. • Established operational workflows, and integrated new product enhancements with existing processes.

Mba, Master Of Business Administration (Executive)

* Certified Integrated Marketing & Brand Management Coach - Institute for the Study of Business Markets (ISBM) * International Business.

Bs, Bachelor Of Science, Business Administration, Quantitative Business Analysis

Activities and Societies: Lambda Chi Alpha International Fraternity • Drama Club • THON.orgOperations Management, Statistics, Supply Chain.