Rob Woroniecki Email & Phone Number

Sales manager responsible for membership growth and retention, facility rentals, and marketing.

Woodbridge, New Jersey

Athletic Instructor- Develop KidSports Hockey 1 and Hockey 2 classes; create progressive daily lesson plans for each class that allow participants to build their skills & abilities; introduce & reinforce sports terminology and rules- Work with children of all abilities to teach hockey; provide exceptional customer service & maintain a positive public image by addressing questions/concerns from staff/patrons/participants/parents etc.- Build & maintain relationships with participants & parents; thorough understanding of their names/personalities/skills/interests- Maintain program supplies, equipment, & facility; ensure a clean, organized, & safe environment- Complete attendance reports, safety logs, accident/incident reports, discipline logs & report issues to Management- Communicate to parents on various program updates including class schedules, cancellations, make-up classes, & participant performance updates- Increase participant memberships through internal/external program marketing & promotions Program Marketing/Management- Achieved 10% annual membership sales increase through development & implementation of Marketing Campaigns- Develop, implement & manage monthly marketing plans for multiple employees across various business functions & expertise- Execute and deliver annual marketing plan goals to senior management; achieve yearly membership target numbers during tenure- Act as the Company Representative to raise awareness of programs through tours & presentations- Develop marketing promotions through community outreach; leverage local businesses by promoting in store fronts, created incentive membership drives and giveaways- Perform day to day marketing tasks & coordinating marketing projects & activities as required

East Brunswick, Nj

Human Resource Management- Recruit/hire/train and develop employees; manage a large staff; build positive relationships with employees/guests/vendors- Provide direction to employees regarding operational & procedural issues; implement policies & procedures & ensure employees and general staff adhere to such- Manage staff schedule, vacation, & shift coverage aligned with budget requirements- Responsible for ensuring that all financial (invoicing/reporting) & personnel/payroll related administrative duties are completed accurately, on time & in accordance with company policies & procedures- Resolve customer complaints & complex issues Business Operations- Responsible for the entire business operation and performance of the establishment- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas; follow Federal, State & Company safety & sanitation procedures; ensure compliance with operational standards- Maintain professional restaurant image, including cleanliness, proper uniforms, and appearance standards as well as proper security procedures are in place to protect company assets/employees/guests etc. Sales & Marketing- Perform sales building initiatives leading to 20%+ sales increase; set sales goals & maintain business growth- Adhere to company standards & service levels to increase sales & minimize costs (food/beverage/supply/utility/labor)- Use past performance, market conditions, and strategic planning to forecast supply and demand- Responsible for managing multiple marketing campaigns & marketing budget- Implement strategic marketing objectives: partner with local radio stations to purchase air time, community newspapers & mailers to establish media inserts/coupons, & establish vendor relationships with highly reputable e-marketing businesses such as Groupon & GubHub

New Jersey Section Intern

Coordinate multi-level events & programs (Professional, Senior, Junior, Special Olympics etc.); including securing dates, hosting facilities, on-site operation of event, event wrap-up, recap etc.- Manage event staff, recruit & train staff to effectively deliver event & program services & expectations- Manage & execute event promotion initiatives & activities; prepare marketing media contents/paraphernalia; effectively communicate & promote events through various outlets including social media outlets (Facebook, Twitter, YouTube, etc.)- Develop relationships & provide exceptional customer service with PGA members- Responsible for miscellaneous operational duties in connection with event committees for event preparation- Process ticket orders including working with the database, payment processing, order fulfillment & ticket inventory- Thorough knowledge & understanding of players skill & ability level as well as event & game rules- Point of contact for event & program management; responsible for accomplishing unforeseen tasks; resolution of issues- Multi-task & prioritize event duties in a fast paced environment