Rob W. Email & Phone Number

Wales, United Kingdom

In my previous role of Head of National Accounts:One of my key assignments in this role was to develop and maintain strengthened relationships with potential partners and build agency partnerships. I was responsible for providing expert-level training to team members. I identified business requirements and established significant insights by liaising with sales operations and marketing team.Below listed are my key accomplishments within this role: Boosted current NA revenue by 37% YOY. Ensured customer satisfaction and experience by creating SLA pack. Acquired three key deals with prestigious high-street brands worth 3M+ for FY22-23.

Pembroke

During this tenure,I was tasked with analysing market trends and competitive offerings to identify potential opportunities for segment expansion. I was hired to organize and lead presentations and marketing campaign to reinforce branding initiatives, while enhancing outreach. I generated data reports to support senior leadership. I recruited and directed people for continuous process and performance improvement. I cultivated and nurtured strategic relationships with realtors, prospects, and buyers to drive profit opportunities, while conducting benefit-oriented sales presentations to prospects.Highlights of my contributions include: Augmented revenue from £12M to £19.9M annually with Hyundai products by implementing robust sales strategies. Attracted and maintained talent to support business growth and success, while establishing rewarding culture. Spearheaded and supported ERP project with aim of ensuring Genpower success in future. Oversaw employee performance review to deliver sales insights.

During this time period,I reviewed regional P&L and delivered key recommendations for improvement, while adhering to established regulatory standards. I performed branch visits and met General Managers to assess branch profitability, KPIS, compliance, stock, and customer retention. I resolved potential risks and issues. I conducted team briefings to increase staff moral and operational efficiency. I cooperated with Sales Director and Garage Equipment Head to provide excellent service to trade and retail customers. I directed and coached 11 General Managers to realize strategic business objectives.My top achievements within this role are following: Supervised and steered 11 branches, including 260 colleagues with turnover of 3.5M PCM. Ranked among top 5 Regional Managers out of 20 for meeting and exceeding sales and KPIs targets. Generated sales revenue by £17k per day by providing exceptional services.

In my previous role of General Manager:I facilitated and directed all aspects of staff management, compliance, sales, strategic planning, and client relationship management in Swansea branch. I coached 37-member team, including Branch and Sales Managers, Drivers, Retail/Paint Sales Advisors, and warehouse staff to enhance professional development. I generated exceptional rapport with all customers through identification of bespoke business requirements. I acquired mutually beneficial deal and enhance business relationships by negotiating with clients. I assured proper allocation of budget by effectively managing budget.Below listed are my key accomplishments within this role: Ranked #1 in region by boosting sales from £16k to £27k. Delivered unprecedented assistance to regional manager with existing and managers to deliver exceptional results. Credited with #1 RDC for operational audits within company for supporting growth/local relationships with customers.

During this tenure,I directed colleagues to take Neath out of South West Division's bottom 20 centres. I motivated colleagues to improve customer service, mechanical abilities, and working methods in order to fit with KF way. I provided unprecedented support to Southwest division's aim of opening 600 accounts by holding training academy to help managers improve B2B skills.Highlights of my contributions include: Increased sales by 65% YOY by formulating and implementing effective sales strategies. Encouraged and coached deputy manager to progress to Centre manager.

Haverfordwest

I have overall accountability for growing sales and profitability throughout the store. I will be responsible for the overall operation of the store, ensuring the appropriate resource is in place and that the store is fully operational 7 days a week. As a Store Manager I would ensure compliance within the store and that the store team drive Sales and KPIs. I would lead the store team, by coaching and motivating colleagues to ensure that superior customer service is delivered.

Neath

Public Services, Merit

Education record