Rob Yeates Email & Phone Number

Tomball, Tx, Us

Houston, Texas, United States

Houston, Texas Area

Responsible for projects from creation of a statement of work to Go-live and project sign off complete, the safe, efficient and effective operation of all functions of the warehouse and yard, for this company that specializes in fuels and lubricant distribution.● Track projects from contract signing to project go-live.● Monitor project progress and make adjustments as necessary to ensure the successful completion of projects.● Maintained communication to project stakeholders with regular updates.● Collected and translated customer requirements to Sales and development teams.● Managed the customers and vendors throughout the projects and tracked the progress to maintain project milestones.● Created and implemented a testing plan.● Kept all stakeholders informed by regular communication.● Tank & Equipment Management inventory/tracking, maintenance, delivery and moves.● Facilitate and manage vendor relationships negotiating contracts to control costs and reduce vendor-related risks and ensure service delivery.● Procurement of all warehouse products.● Inventory control of lubricants, fuel, parts and equipment.● Supervise warehouse, service and delivery staff.

La Jolla, Ca

Responsible for leading the overall definition, planning and delivery of technical projects on time, within budget and within scope. Apply technical project management expertise to oversee key internal and external projects from concept through implementation including initiation, requirements, design, build, & test and support• Managed medium to large scale International Projects • Managed cross department schedules to ensure all tasks have sufficient resources• Oversee project and product implementations, testing and documentation • Create a detailed project plan which identifies and sequences the activities and resources needed to successfully complete the project • Facilitate resolution of customers’ issues by coordinating efforts between Product Development and Support teams and assisting in testing problem resolution fixes. Report problems and escalate to appropriate department or management as needed • Maintain issues log and/or risk register for regular review with project team and stakeholders • Partner with Product Development to roll out new releases and/or upgrades out to sites according to the master plan • Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project • Develop documents and submit as contract deliverables to customers as required • Ensure that the project deliverables are on time and meet the required level of quality • Schedule regular project meetings internal and/or external to optimize project information and knowledge exchange

Us

Responsible for all IT related activities and Implementing all new systems at multiple sites.● Managed and purchased all IT hardware.● Implemented an EMR system at 6 locations.● Served as the SME for the EMR system.● Trained all staff including front desk, radiology staff, nursing and Physicians on the EMR system.● Worked with the EMR vendor to customize the system to fit our practice.● Collaborated with a third-party vendor to design a customized building security system with remote entry; this was implemented at multiple locations.● Partnered with building facilities on all aspects of IT infrastructure for new sites.

Greater San Diego Area

Responsible for planning, organizing and leading the implementation of the Medstreaming system.● Track projects from contract signing to project go-live.● Managed customers and the customer vendors throughout the projects.● Maintained communication to project stakeholders with regular updates.● Coordinated customer resources through constant communication in order to direct on-time and efficient installation of the Medstreaming system.● Managed Multi-functional teams including internal system development, customer support, interface, clinical application, training and customers Clinical staff, IT, and Office management.● Worked with the development teams by gathering the customers’ requirements and relayed this information to our system development team.● Coordinated the customers’ staff and our system training staff to provide system training.

San Diego, Ca

Support both private providers and community clinics with their information technology needs. Develop, expand and generate new business opportunities. ● Tracked projects from contract signing to project closeout meeting.● Created statement of work.● Responsible to identify project RISKS and create and manage all mitigation plans.● Managed financial milestones projections throughout the project.● Assessed Community clinic and private practices IT needs.● Collected and translated customer requirements to EMR vender’s design and development teams.● Managed the customers and vendors throughout the projects and tracked the progress to maintain project milestones.● Managed the LEC program for Private Practice Providers working closely with the Regional Extension Center ● Worked with EHR development teams from multiple vendors.● Created and maintained project plans to ensure the timely completion of the project.● Facilitated project and outreach program meetings.● Created and implemented a testing plan.● Maintained communication to project stakeholders with regular updates.● Influenced schedules to meet business milestones.● Managed project staff including: Project Managers, Hardware, Database, IT Support and customer staff. ● Mentored project teams.

Responsible for planning, organizing and leading Supply Dispensing implementations, facilitated large presentations and meetings, system installation, troubleshooting, technical support, and customer / employee training.● Supported Sales early in the sales process to develop the implementation schedule.● Created revenue-forecasting reports monthly and quarterly by verifying numerous schedules, status reports, and customer communications to project revenue.● Managed and Mentored Multi-functional implementation teams of 5 to 15 depending on the project phase and resource needs.● Monitored and tracked the progress of assigned projects in order to keep the installation of Pyxis Distribution systems on schedule.● Process improvement by creating a system that tracked projects, ordered equipment/ supplies and kept the implementation on track.● Coordinated customer resources through constant communication in order to direct on-time and efficient installation. ● Facilitated large presentations and meetings.● Kept all stakeholders informed by regular communication.● Managed project plans and resources to ensure profitable and on-time completion.● Worked closely with and mentored product implementation analysts for skill development.● Participated in a cross functional team that mapped the pm / implementation process and created a tool to track implementation tasks and helped to forecast future revenue.● Was a member of the team that customized the SAP system.● Worked remotely on projects throughout the country and internationally.● Optimized the customer’s system by analyzing reports and making changes to the system to get maximum benefit, which brought savings in time and on-hand inventory.● Provided training classes to educate customers on system functionality.

Certificate, Project Managment

Project Management Overview – Understanding the Project Manager’s Role – Defining the Problem Determining the Strategy – Developing.

Certificate, Fire Sciences

Firefighting Essentials – Emergency Control of Hazardous Materials Incidents – Flashover Survival – Confined Space Awareness and Safety –.

Certificate, Fire Sciences

Public Fire Prevention Educators Conference – Scott Breathing Apparatus Maintenance

Criminal Justice

Completed three semesters