Robyn Gotch Ms Email & Phone Number

As the CSG Project Coordinator, I am responsible for both technical and project management support of new project sales opportunities as well as technical and administrative support for won projects. I work in tandem with the CSG Applications Engineers to coordinate and build out detailed submittal documentation, system drawings and schematics, bills of material, scopes of work, and assembly documentation, and costing and pricing proposals. It is my responsibility to ensure documentation and deliverables in the pre-production stage are organized and on-schedule per the proposed project setup lead-time estimate.

HM Cragg has been providing quality backup power solutions since 1968 as a manufacturer’s representative and distributor of uninterruptible power systems, power electronics, backup battery applications, and other complementary products.HM Cragg provides a full range of preventive maintenance services for backup battery and UPS applications as well as installation services for telecom, switchgear, and control, and power plant environments.We’ve been employee-owned since 1998. We are certain, based on feedback from customers and vendors, that treating each other the way we want to be treated makes good business sense. As owners, our employees have the responsibility to go the extra mile to satisfy customers and vendors.

Dallas, Tx

As a UPS Technical Sales Support Specialist, I provide technical help to the sales force.I am responsible for resolving product and service requests on engineering, technical or scientific issues. These requests relate to a variety of different manufacturers of UPS systems.Besides initial conferences to identify customer's needs, I also am responsible for assisting outside sales with:*Engaging customers and sales people via telephone, video conferences and on-site meetings*Engineering product and service solutions*Providing quotes from one or more vendors and/or solutions scenarios*Draft, compile and provide all documentation relating to each solution*Stay engaged through the process of sale, installation, and future services.In addition to sales and engineering support, my duties also include training and mentoring.

Telecommuting

• Provide sales and support of power protection products – UPS, batteries, accessories and service• Supported both customers and inside sales team with coordination of service network opportunities• Manage service network of over 65 technicians• Accomplished 95% contract renewal • Responsible for over 700 accounts and over $500,000 of revenue per year• Added Service Coordinator responsibilities in 2011

E-Learning

*Develop course curriculum*Formulate the online learning platform for college-level students*Interact with and instruct students via multiple delivery methods i.e. skype, D2L, podcasts, etc.*Inspire students to excel at coursework and special projects

Friendship, Wi 53934

*Manage retail operations including production and office staff*Develop marketing and product promotion strategies*Produce and maintain a detailed website*Engage in social media product promotions and activities*Create corporate identity, logos and culture

Friendship, Wi

*Develop curriculum in oil painting and other art disciplines*Conduct art instruction for a variety of students from varying age groups, ethnicities and skill levels*Inspire individuals to try new things and continue to be active through their senior years

Wisconsin Rapids, Wi

My duties included managing clients' files, typing up legal documents, discussing cases with appropriate authorities, interviewing clients and keeping track of schedules and case materials as well as some reception and telephone duties. Confidentiality was a high priority.

M.S., Business And Professional Communication

Bs, Communications

Activities and Societies: Active Distance Learning Member/Activist Intern Teaching for 2 semesters Graduated Magna Cum Laude (3.8.

Education record