Robyn Helland is a Strategic Initiatives Behavioral Health Operations at Optum at Optum. She possess expertise in process improvement, operations management, call centers, team building, business analysis and 20 more skills. Colleagues describe her as "It was my distinct pleasure to work with Robyn at Midcontinent Communications. Throughout the last two years Robyn and I partnered together on many mission critical projects. I always found Robyn to be dedicated and focused to the task at hand. Her ability to break down complex tasks, identify the people and systems affected and to recommend immediate value-driven improvement was second to none. She could always be counted on to ensure that no detail was too small to ignore and that no stone was not turned over in looking for the right answer." and "Robyn has excellent customer service and people skills. She has worked as an engineer, shop floor supervisor, and manager of a customer service group. In all her roles she was successful and respected. Robyn is resourceful and a pleasure to work with."