Selected as a member of the inaugural TIA Vendor Advisory Committee. Responsible for:● Analyzing and interpreting technology trends and their implications for the transportation industry● Proposing actionable strategies and innovative technologies to enhance TIA members’ operations.

Cleo is a leading innovator in the logistics industry, leveraging advanced technology to streamline supply chain operations and enhance customer experiences. Our mission is to create a seamless logistics ecosystem through strategic partnerships and cutting-edge solutions. As the Director of Industry Solutions focusing on logistics, I drive relationships with logistics-oriented companies to create strategic alliances that build brand equity and drive revenue within the logistics ecosystem. I am responsible for identifying and engaging with key partners, developing partnership strategies, and collaborating cross-functionality to ensure successful implementation of partnership initiatives.

Logistics industry subject matter expert. IT Consulting, Sourcing, AdvisoryThe Filos team empowers IT Executives to make the most informed decisions, streamlining vendor selection process and ensuring budget optimization.With an extensive portfolio boasting more than 400 global IT vendors, Filos is able to deliver real-time market research, pricing data, and valuable insights tailored to your upcoming IT initiatives, all with a vendor-neutral approach.

In collaboration with the Chief Compliance Officer (CCO), I take the lead in guiding a team of nine professionals within the technology division. My role encompasses the oversight of intricate infrastructure, management of software/hardware, and supervision of technology procurement for seamless implementations. I am tasked with overseeing critical customer initiatives, as well as communicating and establishing technology standards. Beyond that, I am actively involved in the development and enforcement of policies and procedures aimed at optimizing technology utilization within the organization. Taking charge of workforce management, strategic planning and execution, and budgeting for infrastructure, licensing, financial management, information security, and business continuity, I play a pivotal role in ensuring the efficiency and security of our technological ecosystem.Here are my notable achievements from the tenure:• Enhance company products and performance by monitoring and analyzing technology trends. • Planned and successfully deployed 8+ major projects simultaneously in 9 months, including Descartes Aljex TMS migration, Ring Central cloud phone platform, P44 visibility platform, and Cleo Integration Cloud.• Leveraged Cleo Cloud to enable API communication with multiple visibility platforms such as P44 and Fourkites.• Optimized the company’s technology infrastructure, including computer hardware, operating systems, and software applications; led high-performing teams and shifted from on-premises hardware to a 98% cloud-based infrastructure, as well as implementing cutting-edge technologies.• Strengthened vendor relationships to secure optimal pricing for technology products and services.• Led cross-functional projects to ensure on-time and cost-effective completion.• Manage DevOps, EDI, Help Desk, and Project Management department in seamlessly executing day-to-day operations

I led a six-member team, managing substantial budget responsibilities and reporting directly to the President to facilitate informed decision-making. Collaborating with various departments, I customized simulations to address their specific training requirements. Taking the initiative, I managed the procurement and implementation of the eLearning platform. As the leader of the IT team, I played a crucial role in establishing both short and long-term goals for the installation, upgrade, and deployment of network systems, computers, software, and telephony systems.Following are my key contributions to the role:• Developed and executed a comprehensive on-boarding and ongoing education training program for new hires.• Championed an eLearning platform and created slide-based courses, quizzes, and dialog simulations for continued education.• Led the transition from the old TMW TMS platform to the new Aljex TMS platform across 13 branches nationwide.• Negotiated and renegotiated vendor contracts that resulted in an annual savings of +30%.

As a C-Suite executive, I led an eight-member team overseeing sales team performance and fostering partnerships with 15+ third-party software providers. My direct interaction with customers allowed me to grasp their needs and effectively convey them to our development teams. Building and sustaining customer relationships, along with the creation of key account plans, were pivotal components of my responsibilities. I spearheaded the redesign of our website and the rebranding of the company, contributing to an enhanced market presence. I executed comprehensive outreach strategies, cultivated a high-performing sales team, and drove revenue growth across various channels. My role also involved identifying knowledge gaps, formulating strategic plans, and innovating processes. Coordinating with cross-functional teams, I played a key role in ensuring the successful launch of new products.Here are my notable achievements from the tenure:• Realized financial success by achieving an outstanding 40% YoY revenue growth for 4 consecutive years.• Attained an impressive client retention rate of 98%, demonstrating a steadfast commitment to building enduring partnerships.• Successfully led all 3rd party integration partnerships for streamlined operations.• Researched industry trends, identified business opportunities, and allocated resources efficiently.• Won trust as a customer advisor, understanding challenges and goals as well as maximizing the company's product potential.• Directed end-to-end planning, forecasting, sales/marketing program development, partner relationships, collateral material development, and customer satisfaction initiatives.• Liaised directly with the CEO and Founder to drive product innovation and enhance customer experience.• Hired, trained, motivated, and advised a team of sales representatives, achieving company objectives through thorough planning, goal setting, performance analysis, and forecasting.