Robyn Jackson Email & Phone Number

Assisted senior management in optimizing their daily workflow. Created detailed documentation outlining proposed structuring of new team within the department.• Developed deck for new team, outlining team's workflow, introducing team members, and specifying their tasks.• Designed concise summary for VP's daily schedule including meetings, events, and phone calls, which provided consolidated view for efficient planning.

Pasadena, California, United States

Business Support Lead Implemented and led business support strategies, while overseeing broad range of administrative and operational services. Administered day-to-day business operations, while ensuring processes were following organizational standards. Collaborated with cross-functional teams to streamline workflows. Steered end-to-end process, such as invitations, RSVPs tracking, and well-being of all attendees. Crafted PowerPoint presentation from scratch to illustrate the workflow of new team, along with delineating roles and responsibilities of each employee.• Assisted in monthly project preparation and running of reports for approval by The Regional Approval Council.• Managed employee payroll, adjustments and off-cycle checks.• Initiated and developed presentations from inception, actively participating in the project approval process.• Troubleshot software and network problems and escalated when necessary. Collaborated with IT teams to ensure successful deployment and integration.

Pasadena, California, United States

Management Supervisor Conducted annual and mid-year performance reviews for administrative team. Administered performance reviews to six administrative assistants, offering constructive feedback and acknowledging achievements. Verified delivery of projects within set time, scope, and budget.• Resolved employee-related issues within team by fostering positive and collaborative work environment.• Led team of six administrative assistants, while managing daily operations and guaranteeing optimal performance.

Pasadena, California, United States

Administrative Lead Offered administrative support to Vice President and Business Information Officer for Southern California. Maintained executives’ calendars; organized meetings, encompassing large-scale events with 1,500+ attendees, and managed all logistical arrangements. Headed preparation and reconciliation of expense reports, while confirming accuracy and compliance. Assumed leadership role for administrative assistant team, while assuring effective coordination and collaboration within group. Approved and edited timesheets for accurate payroll processing.• Orchestrated biannual department events with 200-300 attendees and large-scale events with 2.5K attendees.• Executed complex event planning, including all logistical details and fun elements for offsites.• Selected venues, organized entertainment, facilitated logistics including Disneyland tickets, dinner arrangements, and magician performances.• Facilitated smooth information flow by retaining communications with executives at all levels within organization.• Coordinated mid/annual performance reviews for entire office by employing Total Performance, while serving as primary point of contact for MyOrg.