Robyn Knight Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

Innovative consultant services in business process re-engineering, change management, operations, client relationship management, project management, marketing, and sales. Key competencies include navigating change and business transformation, developing processes using business/industry best practices, and optimizing operational performance.

Denver, Co, Us

Denver, Colorado, Us

For more than 50 years, HSS has been a driving force behind healthcare security services. Through public-facing roles and advanced technology, HSS makes the world a safer place. Research, define, and develop innovative and creative HSS TEAM and ED-Safe product/program solutions that support the company’s vision and strategy. Manage the operations including the operational team responsible for training, account management, and product development to fulfill engagements and achieve expected financial results.• Identify and act on opportunities to utilize technology or other tools to effectively streamline TEAM and ED-Safe operations while maintaining or improving the quality of the prodct/program and client satisfaction• Refine and initiate targeted product revisions to ensure growth and financial performance is achieved • Define the product roadmap and set development priorities• Oversee client accounts and closely manage satisfaction and retention• Direct all TEAM And ED-Safe operations, ensuring that all engagements are resourced, scheduled, and fulfilled satisfactorily • Provide leadership to TEAM and ED-Safe associates which includes collaborating on annual goals and professional development, coaching, and offering a regular cadence of feedback to foster staff development and build a collaborative and productive team environment

Denver, Colorado, Us

Peterson's provides students, teachers, parents, government employees, and members of the military with the best and most up-to-date information on college admissions, scholarships, and more. • Led collaborative teams independently responsible for Product Management, Marketing, Sales, Data Research, and Content Acquisition & Publishing, consisting of nine direct reports and an overall span of control of 40 associates• Coached and mentored managers and directors with a focus on professional development, achieving team metrics, establishing a cadence of feedback, and creating a culture of excellence.• Managed corporate functions with specific emphasis on controlled gross margins, delivery of innovative market offerings, continuous process improvement, market competitiveness, corporate health, and associate engagement metrics.• Proactively pursued domestic and international business development opportunities that joined expertise/competencies and created long-term partnerships. Fostered relationships with strategic C-level account stakeholders, impacting churn and expanding the partnership. • Expertly used customer insights and market trends to define strategies to support the strategic vision of increasing thought leadership, brand affinity, and elevating the customer experience. • Consulted on all direct marketing components, including email campaigns, offline and digital advertising, collateral, press releases, as well as publication covers.Accomplishments:* Rebuilt the corporate structure, which lowered corporate operating expenses and reduced development expenses by 20% within 18 months.* Successfully lowered Creative Marketing expenses 89% by implementing an innovative marketing resource plan.* Increased trade publication revenue more than 21% YOY for 3 consecutive years. * Executed global business partnership agreements that led to opportunities in China, Korea, India, and the United Kingdom.

Highlands Ranch (Denver), Co, Us

5280 Solutions - Nelnet Diversified Solutions (NDS) is an award-winning provider of information technology products and full-service technical consulting. With more than twenty five years of experience designing and building complex software solutions, 5280 Solutions/NDS is a recognized leader in the educational lending industry. - Responsible for establishing annual sales goals; for defining/developing a new market for existing/new software products, strategically reviewing domestic and global markets, developing marketing strategies.- Directed the Creative Marketing team tasked with proactively creating online and print assets and consulted in the creative design and content development for client facing pieces.- Employed cutting-edge and persuasive sales techniques to author, design, and develop customized, multi-faceted RFP responses and professional presentations.- Formulated a streamlined, single software solution to successfully expand existing product sales/consultative services to clients.- Designed/developed product collateral including white papers, product sheets, brochures, and conference materials.Key Accomplishments:* Consistently completed inside sales of new software products to existing clients resulting $1M in additional annual revenue.* Oversaw the corporate website redesign and ongoing updates.* Addressed legislative changes that required re-negotiations of all asset acquisition contracts; successfully completed contract negotiations for assigned clients/relationships within 45 days, thereby mitigating financial risks.* Used solution selling techniques to close a multi-year software sale to a new client with a student loan asset portfolio of $1B.* Actively contributed to annual team asset acquisitions of $5B in a single calendar year. * Innovated and developed a product launch protocol including digital strategies, press releases, and collateral creation.

B.S. Business Admin, Minor In Marketing, And Specialization In Management, Business, Management, Marketing

Master Of Business Administration - Mba