Robyn Leone Email and Phone Number
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Robyn is a naturally curious, mission-driven leader with over two decades of health care industry experience that seeks out tough challenges, working as a thought partner to solve complex problems, prioritizing opportunities based on business needs, proactively and swiftly executing on plans, and optimizing resources to meet or exceed strategic priorities. Proven success in developing differentiating capabilities that create competitive advantage in the design, development, implementation, and management of consumer facing health service products. Highly skilled in strategic planning, defining product vision, facilitating decision making, clinical data analysis, and the execution of projects specializing in the coordination and integration across medical delivery operations, payors, healthcare technology, and government programs.Skills and Passions: Development and implementation of strategic visions; a commitment to finding innovative solutions and a commitment to achieving results; performance management and process improvement to identify the impact of the work being done; ability to activate and engage diverse teams to accomplish results. International travel and exploration; road cycling and hiking through Colorado; photography and cooking.
Zero.Health
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Chief Experience OfficerZero.Health Nov 2023 - PresentTulsa, Oklahoma, UsLead and shape the overall customer experience strategy to ensure that every single interaction and engagement a customer has with ZERO is exceptional, builds trust, leaves a positive and lasting impression, and achieves our vision of Healthcare Simplified. Responsible for driving revenue growth, customer loyalty, and brand reputation.
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Vice President Of Client SuccessZero.Health Apr 2023 - Nov 2023Tulsa, Oklahoma, UsLead the ZERO Client Success team which strives to develop collaborative and trusted relationships with our clients, proactively analyzes data to support our clients with surpassing savings and member engagement targets, welcoming new clients to the ZERO family by streamlining implementation to quickly, simply, and effectively onboard employers in a way that reduces stress for the HR and benefits teams we serve.
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Director Of Client SuccessZero.Health Mar 2022 - Apr 2023Tulsa, Oklahoma, UsLead the team responsible for seamless implementation and launch of ZERO services with our new clients. Ensure that our clients receive the highest level of service, and strategic support to optimize savings and best engage their employees.
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Sr. Director, Product & Performance ManagementUnitedhealth Group Jul 2019 - Mar 2022UsMember of the Complex Health Solutions team in UHC Employer & Individual, responsible for the development of a longitudinal advocacy program to support adults with complex medical conditions. Direct accountability for the coordination and integration of advocacy services with clinical programs across the enterprise; development of performance management structure to measure engagement and outcomes in the program; and strategic partnership with large self-funded employers to align advocacy model enhancements to support business objectives. -
Healthcare ConsultantSelf Employed Feb 2019 - Jul 2019Satellite Beach, Florida, UsConducting outreach and research to support Accountable Care Organization creation in the Denver Metro area. Seeking independent physician practices interested in partnering with providers across Colorado to engage in value-based care. -
International Travel SabbaticalSelf-Employed Jul 2018 - Jan 2019Solo travel through Spain, France, Monaco, Italy, Germany, Austria, Mozambique, Tanzania, and Kenya. Hired to housesit at a Bed & Breakfast in the south of France and house in Lille, France, Hiked Cinque Terre National Park in Italy, and volunteered on Mozambique Island for two weeks with a group of 25 experts on the history of the slave trade across Africa. In Tanzania, I embarked on a 7-day safari, visited a women and newborn rescue non-profit, and toured a village and banana plantation with a local farmer as my guide. I documented stories of my discoveries to a website that I created and maintained during my travels, wanderinginpossibility.com.
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Senior Director, Aco Program PerformanceUnitedhealth Group Feb 2017 - Jul 2018UsLead ACO operations in Population Health Management department of UnitedHealthcare clinical services. Responsible for the development and communication of transformation programs and measurement methodology for Accountable Care Programs across Commerical, Medicare, and Medicaid value-based contracts. Effectively communicate clinical vision, strategy, and outcomes to internal and external stakeholders. Coordinate line of business specific strategies across the ACO team including innovation initiative development and process improvement initiatives. Development lead on an internally created web-based platform to support the teams interacting with ACOs across the country to more accurately track performance and engage ACO leaders on opportunities to improve outcomes and achieve shared savings targets.
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National Director Clinical Transformation ProgramsUnitedhealth Group Mar 2016 - Feb 2017UsResponsible for representing the work of clinical transformation in UHC Clinical Services Community and State RFPs, working with Medicaid partners to ensure alignment with state and federal strategies, including state quality strategies, State Innovation Model initiatives and CMS Innovation Model responses like Accountable Health Communities and other state transformation activities.Collaborative partner with teams across a large matrix enterprise to ensure that transformation programs aligned with clinical and quality programs, patient safety initiatives, local business objectives, analytic and program metrics, and contractual obligations.
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Director Of Quality & OutcomesPaladina Health Sep 2015 - Mar 2016Denver, Colorado, UsUnder the leadership of the Chief Medical Officer, work cross-functionally with analytics, physician, care team, and business leaders to drive clinical quality and outcomes across Paladina Health to provide integrated healthcare with the goal of increasing the value of care while reducing overall healthcare spending for organizations and individuals. Supervise clinical resources to implement population health initiatives, clinical excellence program, and care planning protocols. Develop skill sets to support care model evolution. Evolve performance measurement strategies required to support population health initiatives, including quality metrics, cost and utilization metrics, variance metrics, risk analytics, and trending. Identify and prioritize opportunities to improve clinical quality and cost effectiveness of care across Paladina Health clinics nationwide. -
Director Business IntelligenceItriage, Llc Sep 2014 - Sep 2015Hired, trained, and led team of Business Intelligence professionals for mobile healthcare app to guide consumers to the most appropriate level of care; created analytic capabilities to enhance consumer experience of the app, and demonstrate ROI of company's solutions for providers, payors, and health systems.
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Healthcare Operations & Technology ConsultantSelf Employed Oct 2012 - Aug 2014Satellite Beach, Florida, UsConsulting projects across healthcare and technology companies including projects with the Centers for Disease Control & Prevention. Deep domain knowledge of healthcare information technology, strategic planning, and operational execution to assist clients with creating business opportunities, streamline processes and increase the quality and safety of patient care.
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Director, Co Regional Extension CenterCorhio Mar 2010 - Jan 2012Denver, Co, UsResponsible for the execution and ongoing management of one of the 62 federally funded HIT Regional Extension Centers. Managed six partner organizations through the first two-year grant cycle. By the end of January 2012, more than 15% of the primary care providers working with the CO REC had met Stage 1 Meaningful Use. Recognized as one of the top performing RECs in the country. -
Program Manager, External Medical ServicesKaiser Permanente Jan 2008 - Mar 2010Oakland, California, UsDevelop and implement analytic solutions for external medical services in the Colorado Region. -
Associate Vice President, Program OutcomesMckesson Health Solutions Sep 2005 - Dec 2007Nashville, Tn, UsLed a team of clinical and analytic managers to design and deliver care management and clinical programs. Developed comprehensive designs for client-specific programs leveraging existing approved care management and nurse triage offerings. Led the development of standard pricing models, product models, and operational models for new product and client implementations. Emphasis on the standardization of savings models and ROI calculations. Directed large-scale CMS demonstration projects to 22,000 Medicare recipients. Oversight of McKesson's Disease Management Quality Committee to define program metrics, and evaluate program performance. -
Director, Program Management & DevelopmentRenaissance Healthcare 2003 - 2005
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Centre ManagerRegus Business Centre 2001 - 2001Luxembourg City, Lu
Robyn Leone Skills
Robyn Leone Education Details
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Baker UniversityMba -
The University Of KansasPhilosophy
Frequently Asked Questions about Robyn Leone
What company does Robyn Leone work for?
Robyn Leone works for Zero.health
What is Robyn Leone's role at the current company?
Robyn Leone's current role is Naturally curious leader dedicated to helping people navigate our complex medical system through improved processes, understandable data insights, and connected relationships. An avid traveler and explorer..
What is Robyn Leone's email address?
Robyn Leone's email address is ro****@****ail.com
What is Robyn Leone's direct phone number?
Robyn Leone's direct phone number is +130390*****
What schools did Robyn Leone attend?
Robyn Leone attended Baker University, The University Of Kansas.
What are some of Robyn Leone's interests?
Robyn Leone has interest in Kids, Cooking, Electronics, Gardening, Home Improvement, Reading, Crafts, Gourmet Cooking, Sports, Home Decoration.
What skills is Robyn Leone known for?
Robyn Leone has skills like Strategic Planning, Clinical Data Management, Performance Management, Cost And Utilization Savings, Business Analytics, Program Management, Agile Bi, Six Sigma, Stakeholder Engagement, Health Information Exchange, Public Speaking, Meaningful Use Education.
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